Events Services Manager

Job DescriptionThis role will require travel between NJ and NY locationsLifeWorks Restaurant Group, an independently operated division of Aramark, designs custom solutions for clients looking to take amenities to the next level. Our team of forward-thinkers look at each opportunity as an experience?not a requirement?and deliver out-of-this world, truly sensory experiences, feeding your company culture. Learn more by visiting lifeworksrestaurantgroup.com.The Event Services Manager role will spearhead all special event requests. Coordinate efforts with, Special Event Coordinators, Executive Chef, and Food and Beverage Manager to properly meet the needs of the account. They will be responsible for assisting the Sr. Experience Manager to overseeing the day-to-day operations of the NY and NJ client locations. This person will lead a team of event coordinators to, ensuring that the client receives exceptional service and that all administrative duties are carried out efficiently. This includes managing a team, implementing best practices, enforcing policies and procedures, monitoring, and analyzing performance data, and identifying areas for improvement. They are required to maintain excellent communication with the client and all other departments within LifeWorks.COMPENSATION: The salary rate for this position ranges from $85,000 - $95,000, depending on circumstances including an applicant's skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. Additional compensation may include a bonus or commission (if relevant). This is Aramark's good faith and reasonable estimate of the range of compensation for this position as of the time of posting.If hired, employee will be in an ?at-will position? and Aramark reserves the right to modify base salary (as well as any other discretionary payment or compensation program) at any time AND FOR ANY REASON, including, BUT NOT LIMITED TO for reasons related to individual performance, Aramark or individual department/team performance, and market factorsJob Responsibilities

Performs day-to-day functions for curating and overseeing in-office programming between departments and ERG groups (HBCU Fellowship, TYKTWD, Intern programming, etc)

Develops in-office event plans and delegates planning duties (Fast Break, Surprise & Delights etc)

Participates in management team meetings, supports high level event planning and leads fastbreak planning calls?

Directly supervises operations including coordination of staff and rental equipment, 3rd party vendors, set-up, preparation, service, and breakdown of catered foods, beverages, and events of varying size and complexity.?

Manage conferencing/event needs and Workplace Experience (WPX) inbox management including room configurations, booking issues, client interference, guest registrations etc.

Oversee coordination of scheduled interviews, photo shoots, media, and office tours

Oversee executive location, VIP visitor coverage, and delegate upwards when needed

Creating and reinforcing daily structure for the team and help implement and hold team accountable to conference center manual, marcom strategy, and workflow

Liaison between WPX and café operations for events and programming

Private event management process workflow, liaison with catering department for planning costing and execution of details from planning process

Assists with coaching, and training opportunities for WPX associates

Coordinates activities with other internal departments and ERGs to build a strong client rolodex of connections and pipeline for programming

Collaborate with vendors and key service users within client organization

Facilitate external customer relations; represents Aramark and the client at all meetings and events, oversees?COI management, vendor agreements, document management

Ensures that appropriate sanitation, organization, and safety standards are met using checklists, hands-on supervision, and follow-up

Support all communications and marketing requests by reviewing or creating content

Develop opportunities for department team building events and trainings for positive team morale

Coordinate all aspects of assigned bookings to include, but not limited to, AV needs, Room Set-ups, Food & Beverage, Meeting Materials, Rentals, Billings, Parking, etc.

Immediately meet with the Client and verify that set-ups are correct. Ask if there are any last-minute changes. Check with the Client throughout the day.

Attend weekly & daily BEO meeting to review any changes in upcoming programs or special events

Maintain a high level of morale and cooperation

Use good judgment, common sense, and fairness in decisions with all team members

Up to and including any additional assigned duties by the Sr. Client Experience Director

Grow the event management side of the business by looking for opportunities for YOY on site events and offsite specials, proactive strategic sales mindset to filling monthly pipeline

This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling and/or extended, walking, and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).Qualifications

Bachelor?s Degree in Hospitality is preferred.

Minimum of one experience in event planning or meeting planning.

Able to work event based hours, including nights & weekends

Experience in customer service and food & beverage

Must have excellent communication skills

EducationAbout AramarkOur MissionRooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet.At Aramark, we believe that every employee should enjoy equal employment opportunity and be free to participate in all aspects of the company. We do not discriminate on the basis of race, color, religion, national origin, age, sex, gender, pregnancy, disability, sexual orientation, gender identity, genetic information, military status, protected veteran status or other characteristics protected by applicable law.About AramarkThe people of Aramark proudly serve millions of guests every day through food and facilities in 15 countries around the world. Rooted in service and united by our purpose, we strive to do great things for each other, our partners, our communities, and our planet. We believe a career should develop your talents, fuel your passions, and empower your professional growth. So, no matter what you're pursuing - a new challenge, a sense of belonging, or just a great place to work - our focus is helping you reach your full potential. Learn more about working here at http://www.aramarkcareers.com or connect with us on Facebook , Instagram and Twitter .