Facilities Services Manager, NYC

Facilities Services Manager, NYCNew York City,New York,United StatesCorporate Functions5+ years of building engineering, facility/construction/project management experience with a demonstrated focus in making buildings outstanding workplaces.

Strong contract and financial experience, skilled in creating, developing, and managing capital and operating budgets related to operations portfolio.

Overall responsibility for overseeing the implementation of policies, procedures, and programs that will assure well-managed, well-maintained buildings and facilities.

Knowledge of and experience with the upkeep and function of buildings, building systems, and quality improvement projects.

Demonstrated ability to oversee tenant improvement projects, as well as scheduled maintenance programs.

Excellent leadership and supervisory skills, including experience and ability to manage customer service issues involving employees in a professional and positive manner.

Work side-by-side with RE&D partners such as Project Management, Real Estate, Commute and Environmental, Health and Safety.

Advocate customer needs internally to continuously improve the customer experience through product and process.

Communicate to building occupants information regarding events, closures, construction and other building impacts.

Manages major relocations of people and special rooms including reconfigurations, new building construction and internal building shuffles.

Experience managing specialty spaces, including partnering with LOB providing facilities support for events, special meetings and logistics to receive guests/clients.

Excellent communication and presentation skills.

DescriptionThe Facilities Services Manager will be responsible for a team of professionals whose portfolio includes offices, specialty spaces and collaboration spaces in New York Campus. Partnering with Apple LOB, RE&D and nominated internal/external vendors/partners. Duties will also include: - Hands-on provision of comprehensive FM Services - Ensure vendors compliance with agreed SLA's and important metrics - CAPEX & operating expense planning and budget management - Drive consistency in RE&D site services and resources. Adherence to the use of established protocols, tools & processes strong compliance - Participate alone, or in team, for RE&D services presentations to internal customers - Advising and driving improvement changes in RE&D services - Managing relocations of people and special rooms including reconfigurations, new building construction and internal building shufflesEducation & ExperienceBachelor's Degree preferredAdditional RequirementsApple FooterApple is an equal opportunity employer that is committed to inclusion and diversity. We take affirmative action to ensure equal opportunity for all applicants without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, Veteran status, or other legally protected characteristics. Learn more about your EEO rights as an applicant (Opens in a new window) .Apple will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants. United States Department of Labor. Learn more (Opens in a new window) .Apple will consider for employment all qualified applicants with criminal histories in a manner consistent with applicable law. If you’re applying for a position in San Francisco, review the San Francisco Fair Chance Ordinance guidelines (opens in a new window) applicable in your area.Apple participates in the E-Verify program in certain locations as required by law. Learn more about the E-Verify program (Opens in a new window) .Apple is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities. Apple is a drug-free workplace. Reasonable Accommodation and Drug Free Workplace policy Learn more (Opens in a new window) .