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The Help Desk Manager will play an integral role in management and integration of the systems and help desk. Client DetailsTop-tier boutique law firm located in the heart of Manhattan. DescriptionThe key responsibilities of the Help Desk Manager will be to lead the systems/help desk. This individual will be directly reporting to the Chief Technology Officer. - Provide escalation of any systems
- Troubleshoot various network and software
- Monitor and track the ticketing system
- Lead a team - manage their daily work and performance
- Improve the overall technology service
- Work closely with any external vendors
ProfileThe successful Help Desk Manager will have the following:- Bachelor's Degree
- 5+ Years of experience
- People management experience
- Azure
- Windows 10
Job OfferThe candidate will have the following offer competitive compensation of $100-120K, hybrid work schedule and benefits. MPI does not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity or expression, national origin, age, disability, veteran status, marital status, or based on an individual's status in any group or class protected by applicable federal, state or local law. MPI encourages applications from minorities, women, the disabled, protected veterans and all other qualified applicants.
- ID: #49704474
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State: New York
Manhattan
10024
Manhattan
USA
- City: Manhattan
- Salary: $100000 - $120000 per annum
- Job type: Permanent
- Showed: 2023-04-15
- Deadline: 2023-06-13
- Category: Et cetera