HIRING Service Manager

Aston Carter is currently hiring a Service Manager for one of the most well know and growing roofing companies based out of Port Jefferson!APPLY NOW for immediate and confidential consideration, expect a call from us same day!Perks Include:

Competitive starting salary

Benefit options including medical, dental, vision, 401k with no waiting period

Weekly Pay

Description:

Oversee the service department operations to ensure efficiency and effectiveness in addressing customer needs and service requests.

Manage a team of service technicians, providing guidance and support as needed to uphold company standards and meet performance goals.

Coordinate scheduling and dispatch of service crews to customer locations for all scopes of work.

Collaborate with sales and project management teams to prioritize service requests and allocate resources accordingly.

Ensure quality standards are met and customer satisfaction is achieved. Addressing frequent callbacks and workmanship related issues.

Maintain accurate records of service activities, including work orders, invoices, and customer communications.

Act as a primary point of contact for related customer inquiries, concerns, and complaints, and work to resolve issues in a timely and professional manner.

Stay current with industry trends, best practices, and regulatory requirements related to roofing services.

Handling ticket creation, scheduling & billings for service-related tickets.

Create new strategies and ideas to better serve our clients.

Qualifications:

3 years of experience in the roofing industry, with a strong understanding of roofing systems, materials, and installation techniques.

Proven leadership abilities with previous experience managing teams in a service-oriented environment.

Excellent communication skills, both verbal and written, with the ability to interact professionally with customers, employees, and vendors.Highly organized with strong attention to detail and the ability to prioritize and multitask in a fast-paced setting.

Proficient computer skills, including experience with industry-specific software and tools for scheduling, invoicing, and labor management.

Apply to this posting for immediate consideration!About Aston Carter: Aston Carter provides world-class corporate talent solutions to thousands of clients across the globe. Specialized in accounting, finance, human resources, talent acquisition, procurement, supply chain and select administrative professions, we extend the capabilities of industry-leading companies. We draw on our deep recruiting expertise and expansive network to meet the evolving needs of our clients and talent community with agility and excellence. With offices across the U.S., Canada, Asia Pacific and Europe, Aston Carter serves many of the Fortune 500. We are proud to be a ClearlyRated Best of Staffing® double diamond winner for both client and talent service.Diversity, Equity & Inclusion At Aston Carter, diversity and inclusion are a bridge towards the equity and success of our people. DE&I are embedded into our culture through:

Hiring diverse talent

Maintaining an inclusive environment through persistent self-reflection

Building a culture of care, engagement, and recognition with clear outcomes

Ensuring growth opportunities for our people

The company is an equal opportunity employer and will consider all applications without regard to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.If you would like to request a reasonable accommodation, such as the modification or adjustment of the job application process or interviewing process due to a disability, please email astoncarteraccommodation@astoncarter.com (%20astoncarteraccommodation@astoncarter.com) for other accommodation options.