HVAC Service Dispatcher

JJob description

Service Dispatcher for Busy Oil/HVAC company

Are you looking for a fast paced work environment with the ability to grow? Are you a motivated, energetic, self starter?

Hart Home Comfort has an opening for a service dispatcher:

A minimum of 2 years of experience is required.

Responsibilities include but are not limited to:

routing service calls that come in

calling customers when a change in schedule happens

accurately posting service calls imported from tablets and sending invoices

working between management, customers, and techs to promote upgrades and repairs

posting inventory transfers and purchase orders when parts are needed in the field

scheduling work for techs to avoid any down time

answer overflow of phone calls and provide outstanding customer service

Must be computer literate and be able to work in Windows programs as well as MS Word and Excel.

Salary will be considered based on experience.

Hours:

April-Oct : 9-5:30 - Mon- Fri

Nov-Mar : 11:30-8 - Mon- Fri

Job Type: Full-time

Pay: $23.00 - $27.00 per hour

Benefits:

401(k)

401(k) matching

Dental insurance

Employee discount

Health insurance

Life insurance

Paid time off

Professional development assistance

Referral program

Vision insurance

Schedule:

8 hour shift

Education:

High school or equivalent (Required)

Experience:

Dispatching: 2 years (Required)

Customer service: 2 years (Required)

Work Location: In person