Infrastructure Support Engineer Level II

21 Jun 2024

Vacancy expired!

We are hiring Infrastructure Support Engineer Level II for fulltime with Benifits position with my client in New York. Its day 1 onsite role. so local to NJ,NY are encouraged to apply. Full Vaccination is required. Only permenant visa holder or citizens can apply since client will not sponsor any visa. Infra Structure Support Engineer II is responsible for supporting end-users including resolving technical hardware and software related issues and fulfilling end-user service requests for hardware and software equipment. hybrid work schedule Responsibilities

  • Serves as the point person for escalated calls and issues from users related to their work-related technology needs.
  • Maintains, troubleshoots, and upgrades computer systems on-site and off-site, including hardware, software, and computer peripherals.
  • Supports and maintains user account information including user rights, security, and systems groups.
  • Trains and instructs end-users on software programs
  • Collaborates with the Support Engineers and other IT teams to ensure that the services delivered and end-user productivity goals are met.
  • Maintains current understanding of available technology and research; learns and assists with the implementation of new solutions and releases.
  • Reviews documented resolutions and recommends analysis to improve procedures.
  • Assists with project rollouts, hardware installation including moving and relocating computers/equipment, and checking hardware inventory.
  • Able to Operate and provide technical support for Audio Visual (AV) components in our conference rooms including display types, codecs, microphones, and control systems; managing the setup, support, and teardown of AV equipment and other technology.
  • Supports the design and build-out of meeting spaces and high-profile events across our enterprise.

  • ID: #43422205
  • State: New York Newyorkcity 10001 Newyorkcity USA
  • City: Newyorkcity
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-06-21
  • Deadline: 2022-08-19
  • Category: Education/teaching