Vacancy expired!
- Active Directory Administration
- Limited support for corporate mobile devices
- Familiarity with cloud applications (OneDrive, Office365, etc.)
- Troubleshooting Cisco VPN connectivity
- Familiarity supporting Citrix connectivity
- Remediating Symantec Endpoint Protection
- Dameware remote connection/utilization
- Altiris Deployment server utilization
- Asset management skills
- Microsoft Edge and various browser(s) support
- Installation/configuration of various Adobe products
- Installation/configuration of Check Point endpoint client software
- Conference Room equipment
- Printer/driver troubleshooting & installation
- ServiceNow utilization
- Cisco WebEx service support
- Deployment/configuration of standard IP telephony
- Hardware ordering/deployment
- Documentation (records) management
- Knowledge base utilization
- Project interaction
- Customer scheduling/follow-ups
- End user equipment moves (disconnect/reconnect)
- Multi-team interaction and/or technical roundtable participation
- Standard device imaging via USB/PXE server(s)
- Smart-Hands tasks/functions outside of standard operational work
- AAS Degree in Information Technology, Computer Science or related
- Hardware Experience beyond imaging/deployment
- CompTIA IT Fundamentals
- CompTIA A+
- CompTIA Cloud+
- CompTIA Mobility+
- CompTIA Network+
- CompTIA Server+