IT Support Person

IT Support Person EOE StatementWe are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law. CategoryInformation Technology DescriptionIMEDIATE HIRE NEEDED - salary $45K to 55K per year/$22 to $26 per hour- PART TIMW/FULL TIME AVAILABLEABCO Maintenance is a full-service commercial facility maintenance/construction company that has been serving the Tri-State area for 35+ years. We are actively recruiting an onsite IT Support Professional to join the team at our Staten Island location.Why work with ABCO:

Medical, Dental, Vision Benefits (full time only)

401K available (full time only)

Vacation and sick time available (full time only)

Weekly Pay

Flexible Schedule (part time available)

Responsibilities:

Under indirect supervision, installs, maintains, tests, and repairs; end user systems, conferencing AV equipment and VOIP phones.

Provides support to on-site and remote employees - including maintenance technicians

Find fixes, workarounds, and final solutions by troubleshooting issues while providing exceptional technical service.

Must be technically capable and an initiator.

Other responsibilities include but are not limited too

Install and configure hardware and software

Respond in timely manner to requests or incidents

Repair or replace equipment as needed

Provide onsite support to end users

Setup up and mail workstations for new hires, and consultants

Assist in new hire IT training for basic IT requirements of end users

High Attention to Detail

Heavy end user support of MS Office applications (Word, Excel, Outlook)

Heavy end user support of Google apps (Drive, Docs)

Troubleshoot VOIP phones (Dialpad)

Be able to create Forms, (Jotforms, Doforms)

Maintain Office 365 Admin portal, and Google Admin Portal

Assist techs remotely with cell phone issue

Responsibilities are not limited to those listed here.This position is onsite in Staten Island, NYPosition Requirements

Must report daily to Staten Island, NY

Ability to quickly learn new technology and software

Familiarity with backups and data integrity for a Windows environment

Familiarity with basic server maintenance for a Windows environment

Good organizational skills

Ability to perform in a high-pressure environment with multiple high-level priorities

Strong customer service mentality

Experience with MS Office applications

Experience with Google apps (Google Drive, etc.)

At least 2-3 years of experience in a help desk role

Good employment track record

Full-Time/Part-TimeFull-Time and/or Part-Time PositionIT SUPPORT PROFESSIONAL Number of Openings1 Open Date8/16/2024 LocationStaten Island 2 About the Organization This position is currently accepting applications.