IT Systems Support Analyst job vacancy

Vacancy expired!

What you will do in this role:

Provides day-to-day technical support to employees for network infrastructure and internal desktop systems software and hardware.
Installs, configures and troubleshoots desktop systems, workstations, servers and network issues in a heterogeneous environment.
Maintains passwords, data integrity and file system security for the desktop environment.
Communicates highly technical information to both technical and nontechnical personnel.
Recommends hardware and software solutions, including new acquisitions and upgrades.
May participate in development of information technology and infrastructure projects.
May conduct training programs designed to educate an organization's computer users about basic and specialized applications.

Skills: What we are looking for in a candidate:

Understand the importance of asset inventory and how to maintain an organized inventory.
Mobile device experience working for a Wireless company.
Ability to see mobile device spend/usage trends and offer recommendations.
Keen to attention to detail.
Excel at clearly documenting your findings and providing updates to management, the team, and end users.
Understand that consistency and an adherence to best practices help any organization scale. High level of professionalism and passion toward what you do.
Initiative and self-drive are part of your everyday work ethic.
Experience with Microsoft Office.