JIRA Admin

IKCON TECHNOLOGIES INC delivers exceptional IT services and solutions that provide clients with definite edge over competitors and promoting highest standards of quality. We are currently looking for a Jira Admin with one of our clients in NYC, NY. If you are actively looking for opportunities, please send us your updated resume with your contact details. JOB TITLE Jira Admin CITY NYC STATE NY On-Site Position TAX TERMS C2C/W2 EXPERIENCE 8 to 12 Years INTERVIEW MODE Telephonic/Video Teams Call Job Description: Full knowledge and understanding of the features and functionality of Jira Service Desk and/or Jira Data Center. Understanding business requirements from different business units to build technical solution to support those requirements. Exp. and understanding around requirements for business processes, and how to determine ways to optimize/improve JIRA setup and workflows, as well as identify where functionality can/cannot meet user requests. Create comprehensive JIRA workflows including project workflows, screen schemes, permission schemes, notification schemes etc. Build customized solutions to extend the functionality of Atlassian JIRA using third party add-ons including Script Runner, JIRA Automation, Structure, Time to SLA, Slack Connector for JIRA, JIRA MISC Workflow extension, JIRA Toolkit, Botron configuration management. Setup reports, dashboards, and filters in JIRA Create development / testing version of Jira to test new workflows and modifications to existing workflows. Demonstrated hands on knowledge of JQL/SQL Schedule and coordinate maintenance for critical systems. Locate and define new process improvement opportunities. Qualifications/Requirements: Be the initial support tier for JIRA Service Desk and Confluence Minimum of 3 years of hands on experience working with the Atlassian product suite, with specific focus on JIRA Service Desk and Confluence. Familiarity with hands-on experience using JIRA REST APIs for integration with other tools. Energetic and ability to work in a fast-changing dynamic agile environment; strong work ethic with good time management MINIMUM QUALIFICATIONS Bachelor's Degree in relevant domain is required, or Master's level degree preferred.