Vacancy expired!
Seeking someone junior to facilitate Risk help in the US, along with some customer experience. Again, seeking a sharp, motivated candidate to help for 6-9 months.
Need candidates in Buffalo, NY or NYC, NY. This is Hybrid Role. Looking for a User Experience Specialist to report to the Head of End User Services Americas. The team is responsible for- Regulatory inputs from an end user perspective
- User Experience Insights
- User Journey Tracking and Reporting
- User Communications, Marketing, and Customer Surveys
- IT Express Centre Improvements
- End User Training – Best Practices & Tips
- Service Improvement Plans (SIP)
- Product Improvements – End to End
- Ability to manage senior stakeholders and build relationships across the US and Americas
- Coordinate ongoing regulatory and user experience initiatives
- Provide assistance with communications for end users
- Excellent organization skills
- Excellent communication skills