Lead Systems Engineer

Job Title: Lead Systems Engineer Job Location: White Plains, NY Responsibilities:

• Identify, recommend, develop, implement, and support cost-effective technology solutions for all aspects of ICS operations including all server types (Windows and Linux), SAN storage, server virtualization technologies including VMWare, backups systems including Commvault.
• Assess and recommend operational efficiency improvements including but not limited to IaaS, Lights Out Data Center solutions, Automation, Cloud and Hybrid cloud solutions.
• Responsible for operations of critical infrastructure while maintaining component-level monitoring, real-time performance metrics, and trending.
• Supervise and coordinate performance of outages, hardware maintenance, software maintenance, etc.
• Work closely with IT Service Management team to implement and follow ITIL / ITSM service delivery models.
• Implement and maintain IT policies, procedures and best practices and serve as a lead point for the ICS team

• Highest level individual contributor role.
• Strong knowledge designing and implementing resilient solutions utilizing virtualization, Microsoft clustering technologies, enterprise storage and SAN solutions, Microsoft Server technologies, and software defined networking(SDNs).
• Familiarity with monitoring and telemetry platforms, such as Splunk, to manage infrastructure service SLAs, metrics, and KPI
• Strong knowledge of IaaS solutions and related cloud offerings.
• Experience implementing ITIL / ITSM service delivery process and procedures.
• Excellent organizational skills around technical planning and execution.
• Excellent communication skills and ability to build successful cross-functional relationships.
• Working knowledge of Source control tools like Azure DevOps, Git, or SVN.

• Bachelor's Degree required; Information Technology Management or a related field preferred.
• Minimum 7 years' experience in Information Technology field with focus on Critical Infrastructure deployments.
• Windows Server and/or Linux-based operating systems experience required
• Experience with scripting languages and/or automation tools required.