Vacancy expired!
- Device Knowledge (Desktops, Laptops, Chromebooks, Printers, Interactive Displays)
- OS Knowledge (Windows, ChromeOS)
- Professional Experience - with Basics - troubleshooting, re-imaging, reset passwords, support
- Strengths: Collaboration, Organization, Communication, Self-Starter, Flexible
- Google / Azure experience
- Networking Knowledge/Experience
- A/V or Audio knowledge/experience
- Perform re-imaging; troubleshooting, desktop imaging and configuration
- Provide direct on-site problem resolution for both on and off-warranty systems.
- Google / Azure shop
- Install desktop hardware and software.
- Install and configure printers and specialized peripherals.
- Workstation and desktop software management for all non-terminal clients
- Troubleshoot and repair workstation hardware, monitors, projectors, printers etc.
- Basic workstation OS integrity troubleshooting and re-image if necessary
- Troubleshoot and support end-users of the Administrative, Instructional and Library systems in terms of problem solving.
- Troubleshoot office and academic software, install software on local machines, user profiles and update software when applicable and prepare equipment for power point presentations.
- Assist in unboxing and installing network equipment as it applies to setup, network connections, re-imaging, and post configuration testing.
- Provide support, maintenance, monitoring and/or management of a newly developed system as well as applications or systems that were developed and implemented in the past.