Loan Servicing Supervisor

Pelham Berkeley Search is a premiere provider of corporate recruiting that has been helping talented IT and Finance professionals to further their careers since 1995. Well run smaller Bank seeks

• Reviewing the productivity and daily functions of the loan servicing staff to ensure compliance with bank policies and regulatory requirements.
• Liaise with department managers/Bank Officers to promote efficient workflows, establishing productive working relationships across the organization.
• Providing support, assistance, and backup processing for all loan servicing functions including payments, payoffs, reconciliations, property tax payments, HELOC in-clearing, credit disputes, insurance payments, escrow analysis, assignment requests file maintenance requests, recording and satisfaction of loan documents, loan collateral administration, scanning of loan documents, and image retention.
• Assisting with gathering items for Internal Audit and Compliance requests
• Creating new loans on system
• Assisting with implementation of new product deliveries and services, testing, and rollout including post-implementation support
• Responding to customer inquiries
• Reviewing and responding to customers credit disputes
• Staying current on compliance and regulations online training and webinars/seminars

• 5+ years of experience in Loan Servicing
• Hands-on supervisory/management experience
• Must be highly organized and proactive to research and resolve discrepancies in a fast paced deadline driven environment.
• Excellent communication skills
• Good computer skills required including Microsoft Office, Excel, Outlook
• Fiserv (Prologue GL/DNA) experience preferred but not required