Mac Desktop Engineer

19 Nov 2024

Vacancy expired!

Hi,

Greetings from reveille technologies!

Note:

Working hours This is not a remote position, the engineer will be required to work on - site on a weekly rotation along with the other members of the desktop team. Usual working hours will be Monday to Friday between 8 am - 6 pm - EST, with times subject to change. This will be an 8 - hour shift with a 1 - hour lunch. Due to the nature of the work, you may need to start earlier or work later, depending on user and business requirements.

Position Mac Desktop Engineer

LocationNYC NY

Job TypePermanent / ContractJob Description
  • Build, configure, update and maintain desktop Images including international versions in the enterprise consisting of MAC OSX and Windows 10 machines. - 75 percentage
  • Configure and manage Infrastructure for software distribution and imaging through the use of management tools such as JAMF Pro, JAMF Connect, Ivanti, MDT, GPOs, VMware Workspace ONE and AD across a Global Scale
  • Improve the user experience on the desktop, and its settings by leveraging automated scripts and automation of repeated manual steps
  • Develop automation of all application installations, driver packaging, and post imaging tasks
  • Modify and configure applications for deployment for all endpoints
  • Develop all standard deployment procedures for applications deployment and perform knowledge transfer and coaching for all L1, L2 Technical Support staff.
  • Serve as the L3 escalation point for end-user issues
  • Working with engineering, infrastructure, and mobility teams on Client Services projects - 15 percentage
  • Document all work in Freshservice - Ensure that tickets are resolved promptly to meet defined service level targets and are logged through the Fresh service system to ensure issues are tracked to provide actionable data to management. - 10 percentage
You Should be
  • Have experience with Zero - touch deployments for macOS with DEPNotify - essential
  • Experienced in stakeholder management that includes senior executives as end - users, vendor or partners, overseas office colleagues
  • A Sr. level Desktop Engineer who can drive Engineering projects - Mac and Windows to completion

Skills
  • Essential - Supporting and administering the following
  • Microsoft Office 365 and MS Teams
  • JAMF PRO, JAMF Connect, Ivanti
  • VBScript, Powershell, Batchscripting
  • Cloud storage solutions - OneDrive and BOX
  • Windows 10
  • Mac OSX
  • Email security products - ProofPoint
  • Windows Server 2012 and 2016 R2
  • Active Directory
  • Citrix Receiver or XenServer
  • VMware Workspace ONE
  • Encryption - BitLocker and FileVault
  • Bomgar
  • Okta

Thanks & Regards

Aasha

Reveille Technologies, Inc

Email:

Phone:

Follow Reveille: Web | Facebook | Twitter | LinkedIn | Google+

  • ID: #22994433
  • State: New York New york city 75201 New york city USA
  • City: New york city
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2021-11-19
  • Deadline: 2022-01-16
  • Category: Et cetera