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Employment Type:Full timeShift:Day ShiftDescription:The Guide provides oversight for all non-nursing aspects of the daily operations of one or more Green House© homes. They directly supervise all Shahbazim in the household. Their primary role is to guide and coach the self-managed work team, and to insure quality of services delivered to the elders.ESSENTIAL FUNCTIONS
Provide guidance and coaching to all members to the self-managed work team. Work with each team member individually achieve their best possible experience as a team member.
Provide feedback to the team about all quality and financial performance indicators – guide team in quality improvement activities.
Facilitate communication within the team as well as with Clinical support team members who interface with the team and elders in the home.
Ensure elders needs, both social and clinical are being met, and that each elder is achieving their best possible life experience living at home. Communicate regularly with both elders and family members.
Provide individual feedback to team members, including regular performance appraisals. Hire new team members (with input from team) and terminate staff when necessary.
Monitor budget performance of home, review payroll and non-payroll expense data monthly.
Identify training and resource needs of the home and schedule these.
Must be comfortable with a coaching style of leadership, and adept at relationship-building.
MENTAL/VISUAL/PHYSICAL DEMANDS
Must be able to communicate with elders, Shahbazim, families, and clinical support team members.
Must be able to read and understand multiple reports- quality, regulatory, financial.
Must be physically present in the home on a regular basis in order to enhance the relationship-building that is key to this role.
Must be available via phone, and occasionally in person, outside of normal working hours.
EDUCATION / EXPERIENCE:
Experience as a manager preferably within the field of long-term care.
Preferable experience in a clinical area: therapy, social work, nursing, etc.
Bachelor's degree preferred.
TECHNICAL KNOWLEDGE
Good knowledge of nursing home regulations.
Proficiency with email and other computer skills.
Ability to learn how to use various clinical documentation skills and the clinical technology installed in the homes
PROBLEM SOLVING
Must be able to identify problems and help team to consider options and select a course of action.
Must be comfortable interacting with many internal and external "customers" on a regular basis. (e.g. Elders, Family members, Shahbazim, Clinical Support Team members, Facility Leadership, Team/colleagues, Regulators)
Our Commitment to Diversity and InclusionTrinity Health is one of the largest not-for-profit, Catholic healthcare systems in the nation. Built on the foundation of our Mission and Core Values, we integrate diversity, equity, and inclusion in all that we do. Our colleagues have different lived experiences, customs, abilities, and talents. Together, we become our best selves. A diverse and inclusive workforce provides the most accessible and equitable care for those we serve. Trinity Health is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other status protected by law.Our Commitment to Diversity and InclusionTrinity Health is a family of 115,000 colleagues and nearly 26,000 physicians and clinicians across 25 states. Because we serve diverse populations, our colleagues are trained to recognize the cultural beliefs, values, traditions, language preferences, and health practices of the communities that we serve and to apply that knowledge to produce positive health outcomes. We also recognize that each of us has a different way of thinking and perceiving our world and that these differences often lead to innovative solutions.Our dedication to diversity includes a unified workforce (through training and education, recruitment, retention, and development), commitment and accountability, communication, community partnerships, and supplier diversity.EOE including disability/veteran
Full-time