Medical assistant / Front desk

Qualifications- Must be Driven-Responsible- Highly Organized - Able to multitask- People person-Excellent communication skills- Experience a must- Creole a plus

At least 3 years with adults primary care or no fault

At least 3 years working with a multidisciplinary team

Knowledge of the healthcare field, the medical specialty of the office or center in which they work, and medical terminology

Enthusiasm and self-motivation regarding identifying client needs and obtaining related resources

Well- organized with strong time management skills

Excellent written and verbal communication

Able to work independently and as a member of a team

Excellent interpersonal skills, including being able to maintain a professional temperament with both clients and colleagues

Proficient with word processing, electronic health records, and electronic communications

Demonstrated competency in written and verbal skills

Able to meet program standards in documenting in client records

Ability to work with challenging clients

Comfortable with community outreach and home visits

Comfortable and competency working with racially, culturally, religiously and ethnically, linguistically, differently abled diverse communities

Bilingual skill in a language( Creole) other than English valued

High School Diploma or General Education diploma

Certifications as a Certified Medical Assistant (CMA)

Certified Medical Assistant (Required)

Brooklyn, NY 11225 (Required)

Responsibilities

REPORTS TO: Medical Director

SUMMARY: The Medical Assistant (MA) works with a team of professional social workers, clinicians, case managers and others to ensure integrated care for adults experiencing a serious mental illness and/or substance abuse disorder, and a chronic health condition

As a member of the client care team, the MA will establish therapeutic relationships in order to facilitate medical procedures and tests, maintain patient records, explain common medical procedures and assist with basic examinations

The MA will share these clinical status and results team to help establish treatment goals and provide educational intervention

To be effective, the MA will have the demonstrated ability to balance independent clinical decision making with appropriate consultation from providers and work with an multi-disciplinary team to engage, establish and achieve appropriate treatment goals

Perform medical procedures and tests under the direct supervision of the medical director

Measure and record vitals, including but not limited to, blood pressure, pulse, temperature, weight and height

Interview clients at intake and annually regarding health conditions, health status and medical follow-ups

Assist in identifying clients requiring specific health tracks for treatment improvement

Instruct patients on medication administration, diet, exercise, and other physician-directed orders

Keep accurate patient records and ensure that all related reports, information, and lab results are organized and filed with patient records

Keep exam rooms stocked with adequate medical supplies and instruments

Prepare examination rooms between patients

Sterilize medical instruments commonly used areas after each patient

Answer calls from patients, physicians, and pharmacies and take appropriate action

Call-In prescriptions and prescription refills daily as directed

Maintain accurate logs of office supplies and equipment

Maintains client confidence and protects hospital operations by keeping information confidential

Maintains safe and clean working environment by complying with procedures, rules, and regulations

Protects patients and employees by adhering to infection-control policies and protocols

Maintains professional and technical knowledge by attending educational workshops, reviewing professional publications; establishing personal networks, and participating in professional societies

Complies with federal, state, and local legal and certification requirements by studying existing and new legislation, anticipating future legislation, enforcing adherence to requirements, and advising management on needed actions

Contributes to team effort by accomplishing related results as needed

Responsibility to ensure and document partnership/collaboration with community partnerships and collaborations to enhance service delivery and access

Perform other work-related duties

Available to weekend hours or evening hours as required

Work collaboratively with an Interdisciplinary Team as well as external agencies and community stakeholders

Attend all required management and staff meeting and organizational events