Medical Office Front Desk Position

The front desk is the first point of contact for patients and visitors in a medical office. They manage reception, scheduling, basic administrative tasks, and ensure smooth patient flow.

Key Responsibilities

- Greet patients and visitors warmly; verify identity and appointment details.

- Answer phones, triage calls, and route messages to appropriate staff.

-Schedule, Reschedule, and cancel patient appointments; maintain the clinic schedule.

-Collect and process patient information, insurance details, and co-pays.

-Verify patient insurance eligibility and benefits when appropriate.

-Maintain accurate patient records and ensure HIPAA Compliance.

-Manage waiting room flow, notify clinicians of patient arrivals.

-Handle basic administrative duties: filing, scanning, faxing, emailing.

-Coordinate referrals, prior authorizations, and appointments.

Skills And Qualifications

-Customer service: Strong interpersonal skills; patient-centered approach.

-Scheduling and Organization; Ability to manage multiple tasks, prioritize, and multitasks.

Typical Day to Day Tasks

-Check in patients, verify demographics.

-Update patient records and ensure consent forms are signed.

-Schedule follow-ups visits and coordinate with clinicians.

-Answer phone calls; provide appointment reminders.

-Scan and attach documents to patient charts in the EHR.

-Manage mail, faxes, and electronic messages.

-Prepare patient chart for upcoming appointments and tests.

-Assist with patient flow in the waiting area and exam rooms as needed.

Must me able to speak SPANISH and ENGLISH. Its a must.

Please contact Mike 9296343425 or 9294341247