Membership Sales/Front of House Associate

Sales/Front of House Associate

TITLE Boxing Club is looking for an outgoing, friendly and welcoming person as a Front of House/Membership Sales Associate to work in a challenging, fast-paced, and exciting environment.

The Associate role assists in running all “front of house” fitness club operations,with a strong focus on premium customer service as well as meeting sales expectations. Ideal candidate has strong customer service skills and an advanced sales experience. The Membership Sales Associate is responsible for meeting and exceeding all key performance sales indicators for the club, including membership sales and renewals, retail and personal training sales, maximizing workout traffic, and maintaining premium customer service levels. Most importantly, Membership Sales Associate must build rapport and lasting relationships with prospective and current members to maintain a referral base and retain members.

Essential Functions:

· Deliver the ultimate fitness experience to every member, every time

· Recruit and retain new club members

· Attain membership sales and revenue goals

· Acquire point of sale referrals from every new member

· Meet, greet, and work the floor during select times

Job Responsibilities:

Greets members and guests promptly, enthusiastically and with a smile to create friendly

Positive experience for each person entering TITLE Boxing Club

Accept membership inquiries and schedule appointments daily

Conduct club tours for scheduled appointments and prospects

Accurately follow the daily club cleaning checklist (pre/during/post) club workouts and shifts

Complete all membership paperwork and daily reports in an accurate and timely manner

Generate leads through in-club marketing and businesses within the community

Enter new members in appropriate TITLE sales systems

Track leads, appointments, and prospect interests in appropriate systems

Market club to organizations and corporations

Attend all required meetings and training sessions

Assist the Community Marketing Specialist and GM in creating and executing in club and community events

Participate in continuing education to boost personal performance

Understand and follow employee standards of conduct and ethics

Uphold club building, facilities, service, program, and emergency procedures

Assume other duties as assigned

Day shifts, evening shifts, and weekend shifts as necessary

Required Knowledge, Skills & amp; Abilities:

Excellent verbal and nonverbal communication skills

Excellent listening skills

Strong work ethic that includes punctuality, organization, and attention to detail

Ability to maintain a friendly, enthusiastic, and positive attitude

Ability to handle competing tasks and tight deadlines

Organized and attention to detail

Outwardly facing professional appearance

Confidence and desire to create new relationships quickly

Ability to quickly acquire and apply new knowledge and skills

Demonstrated selling skills, including cross-selling and up-selling

Ability to work with money

Ability to effectively enter and retrieve information from sales tracking systems

Basic computer skills (MS Office, email, MS Windows)

Fluent in Spanish +

Required Experience, Education & Certifications:

High school diploma or GED - Required

College Preferred

2-4 years of Sales experience

Job Type: Part-time

Experience:

Relevant: 1.5 year (Preferred)

Sales: 1 year (Preferred)

Customer Service: 1 year (Preferred)

Fitness: 1 year (Preferred)

Additional Compensation:

Bonuses

Store Discounts

Benefits:

Store Discount

Opportunity for Advancement

Free membership

Paid Training:

Yes

This Company Describes Its Culture as:

Detail-oriented quality and precision-focused

Innovative innovative and risk-taking

Aggressive competitive and growth-oriented

Outcome-oriented results-focused with strong performance culture

Stable traditional, stable, strong processes

People-oriented supportive and fairness-focused

Team-oriented cooperative and collaborative