.Net Application Support Engineer

Position:.Net Developer with Production Support Exp. Location: New York, NY (Hybrid mode 2 or 3 days onsite in a week)Duration: 2 - 3 yearsJD:Monitor incoming tickets, assess appropriate priority by working with business and triage accordinglyIndependently troubleshoot and resolve technically complex, mission-critical issues and prioritize with the customerCreate and drive permanent solutions and improvements after root cause is identifiedIdentify opportunities for automation and operational efficienciesEnsure support readiness prior to the deployment of any change to the production environmentKnowledge and Experience:Bachelor's degree in Computer Science or related field5+ years .NET/C# experience5+ years experience in writing SQL queriesPowerShell scripting experienceExperience with JIRA, Confluence or similar bug-tracking toolsFamiliarity with Object-Oriented Design & DevelopmentFamiliarity with CI/CD pipeline concepts a plus but not requiredQualification and Skills:Strong troubleshooting and analytical skillsStrong organizational, documentation, metric and trend analysis reporting skills and desire for continuous process improvementsExcellent time management skills and ability to manage a varied workload to tight deadlines.Comfortable working in a fast-paced environment and work independently with minimal oversightGreat communicator who keeps all stakeholders updated with issue progress and updatesStrong communication skills (written and oral)Commercial awareness Thanks & Regards,Bhupender SinghXL Impex Inc dbaAtika Technologies5 Independence Way, Suite 300Princeton, NJ 08540Direct: 60nine- 6One9- 578Fourbhupender AT atikatechnologies DOT com;br LinkedIn URL: linkedin.com/in/bhupender-singh-4b271618a