ON-SITE - Help Desk Level - II - HBITS-04-12723

16 Apr 2024

Vacancy expired!

Job Title: ON-SITE -Help Desk Level - II - HBITS-04-12723

Location: Albany, NY

Duration: Long-term

Job Description:
  • 48 months experience supervising and providing technical support for level 2 help desk staff.
  • 48 months experience utilizing VMware vSphere to support virtual desktops including linked clones.
  • 36 months experience using LanSweeper, Remote Desktop and Active Directory, all three are required.
  • 36 months experience using ITSM service desks.
  • 48 months experience resolving hardware and software issues and troubleshooting Windows 7 applications and OS.
  • 48 months experience configuring and installing Windows based hardware, peripherals, network printers and thin clients.
  • 48 months experience in network monitoring, permissions and troubleshooting user accounts.
  • 48 months experience with the installation and support of Microsoft Office suites in an enterprise environment
  • 36 months experience managing equipment inventory.
  • 48 months experience scripting in a Windows environment
  • 48 months experience troubleshooting Windows 10 OS and applications.

Agency: NYS Department of Health

Detailed Job Description: Provides IT systems and infrastructure support for over 4,000 users in 19 physical locations. Services include user support, equipment imaging/deployment, troubleshooting computer software/hardware issues, inventory management, and working with all levels of staff, including the Commissioner's office

Max: SEVEN 32.800.2838

Kevin:- SEVEN 32.800.2373

  • ID: #49709255
  • State: New York Albany 12201 Albany USA
  • City: Albany
  • Salary: Up to $49
  • Job type: Contract
  • Showed: 2023-04-16
  • Deadline: 2023-06-13
  • Category: Et cetera