Opportunities with Optum in the Tri-State region (formerly CareMount Medical, ProHEALTH New York, Crystal Run Healthcare and Riverside Medical Group). Come make a difference in the lives of people who turn to us for care at one of our hundreds of locations across New York, New Jersey, and Connecticut. Work with state-of-the-art technology and brilliant co-workers who share your passion for helping people feel their best. Join a dynamic health care organization and discover the meaning behind Caring. Connecting. Growing together .Crystal Run HealthCare , part of Optum, has an immediate opening for a friendly, patient focused and detailed oriented Patient Care Coordinator to join our team. The hours are Monday through Friday a 37.5 hour work week to be determined by the supervisor between the hours of 9:00 am to 5:00 pm.Patient Care Coordinator is responsible for the completion of set processes and protocols. Works cooperatively with all members of the care team to support the vision and mission of the organization, deliver excellent customer service and adhere to Lean processes. Supports the teams in meeting financial, clinical and service goals.Location : 1200 Route 300, Second Floor, Suite 201, Newburgh, NY 12550Primary Responsibilities :
Ensuring all surgical cases are scheduled in a timely manner in accordance with the Physician or Surgeon’s directions
Understanding surgical procedures, such as the necessary time a surgery takes
Gather the provider surgical sheet which provides which procedure patient will have
Check patient’s insurance that the facility in network with
Prep consent forms
Sit with patient and caregiver to go over questions, instructions, facility, medical clearance, dates for surgery, signing consent forms, educate the patient about the surgery and present video and brochure
Contacting the insurance company to obtain prior authorization if required
Explain to the patient the dos and don’ts before and after the surgery
Schedule patient Post-OP’s appointments
Schedule surgery dates in EMR and surgery spread sheet
Fill out facility forms, scan them in EMR, email the facility and the provider
Obtain medical clearance request by contacting the patient’s primary or specialty provider
Scanning the medical clearance received in EMR and sending it to the facility where the patient is scheduled
Contacting the patient to confirm surgery and go over pre-op instructions
Must be willing to work in a fast-paced office
Adheres to standards of professionalism set by the Practice
Always maintains professional appearance by adhering to dress code and wearing identification badge
Demonstrates and maintains professionalism in behavior and courtesy toward the patients and staff
Attends and contributes to regularly scheduled Medical Home Meetings
Completes Mandatory Education annually
May be required to assist with coverage during time of staffing shortages
Demonstrates professionalism in attendance & punctuality. Consider number of unauthorized or unscheduled absences, a pattern of before and after weekend absences, tardiness and early departures, and long meal periods in accordance with CRHC policy
Maintains and promotes a positive work attitude fostering teamwork and acceptance of management decisions
Responsible for checking out patients with EPM and SIEMENS appointments
Responsible for completing surgical scheduler tasks
Responsible for nursing visits for the business needs
Ability to be cross trained to perform MA duties
Performs other duties as assigned
What are the reasons to consider working for UnitedHealth Group? Put it all together – competitive base pay, a full and comprehensive benefit program, performance rewards, and a management team who demonstrates their commitment to your success. Some of our offerings include:Paid Time Off which you start to accrue with your first pay period plus 8 Paid Holidays
Medical Plan options along with participation in a Health Spending Account or a Health Saving account
Dental, Vision, Life& AD&D Insurance along with Short-term disability and Long-Term Disability coverage
401(k) Savings Plan, Employee Stock Purchase Plan
Education Reimbursement
Employee Discounts
Employee Assistance Program
Employee Referral Bonus Program
Voluntary Benefits (pet insurance, legal insurance, LTC Insurance, etc.)
More information can be downloaded at: http://uhg.hr/uhgbenefits
You’ll be rewarded and recognized for your performance in an environment that will challenge you and give you clear direction on what it takes to succeed in your role as well as provide development for other roles you may be interested in.Required Qualifications:
High School Diploma / GED (or higher)
1+ years of Healthcare related experience
Intermediate computer proficiency (multi-task through multiple applications including Microsoft Outlook, Excel, and Word)
Preferred Qualifications:
Experience working with an electronic health record (EPIC)
1+ years of experience working in medical front office position performing duties such as scheduling appointments, checking patients in/out, insurance verification, collecting co-pays, and maintaining medical records
Previous experience with employee scheduling or staffing
Excel experience
Soft Skills:
Ability to work independently and maintain good judgment and accountability
Demonstrated ability to work well with health care providers
Strong organizational and time management skills
Ability to multi-task and prioritize tasks to meet all deadlines
Ability to work well under pressure in a fast-paced environment
Excellent verbal and written communication skills; ability to speak clearly and concisely, conveying information in a manner that others can understand, as well as ability to understand and interpret information from others
Strong computer skills
New York Residents Only: The salary range for New York residents is $16.54 to $32.55 per hour. Pay is based on several factors including but not limited to local labor markets, education, work experience, certifications, etc. UnitedHealth Group complies with all minimum wage laws as applicable. In addition to your salary, UnitedHealth Group offers benefits such as, a comprehensive benefits package, incentive and recognition programs, equity stock purchase and 401k contribution (all benefits are subject to eligibility requirements). No matter where or when you begin a career with UnitedHealth Group, you’ll find a far-reaching choice of benefits and incentives.At UnitedHealth Group, our mission is to help people live healthier lives and make the health system work better for everyone. We believe everyone–of every race, gender, sexuality, age, location and income–deserves the opportunity to live their healthiest life. Today, however, there are still far too many barriers to good health which are disproportionately experienced by people of color, historically marginalized groups and those with lower incomes. We are committed to mitigating our impact on the environment and enabling and delivering equitable care that addresses health disparities and improves health outcomes — an enterprise priority reflected in our mission.Diversity creates a healthier atmosphere: UnitedHealth Group is an Equal Employment Opportunity / Affirmative Action employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law.UnitedHealth Group is a drug - free workplace. Candidates are required to pass a drug test before beginning employment.#RPO, #RED
Full-time