Program Manager (Salesforce CRM / Enterprise Data Management)

30 Jun 2024

Vacancy expired!

Description:This role is responsible for the overall technical and functional program management of all major initiatives undertaken by Enterprise Data Management & Salesforce. In addition to managing the interdependencies between various projects and external teams needed to deliver our business goals, this role will also require direct Technical/Functional Program management of some of the larger initiatives which may span multiple teams, stakeholders, and end users. This role will also require performing business analysis, engaging with multiple business functions, and helping drive functional requirements for existing initiatives as well as proposing new initiatives that will provide significant business value.Enterprise Data Management team is responsible for delivering data for Enterprise needs across all business functions at client. This includes collaborating with both IT functional leadership and business leadership to understand data needs, onboarding data to EDH (Enterprise Data Hub), and delivering high quality data. Enterprise Data portfolio crosses all business units which includes Finance (Accounting and Actuaries), Investments (Operations and Accounting), Institutional, Retail/Individual Markets, Risk, Legal & Compliance, and other business functions. This role will involve stakeholder engagement with functions listed.Salesforce CRM application at GA is system of engagement for Wholesalers to steer sales, reporting, marketing for Individual business. This role will also be accountable for program oversight Salesforce projects in a similar capacity as Data.

Responsibilities:Overall Program and Governance managementDaily and monthly governance of projects, status updates, reflecting correct status, highlighting, and managing project risks, etc.Ensuring project timelines on trackProviding support to data leads so development team is focused on engineering tasksCoordinating with IT program leads and business program leadsResource AllocationsManaging resource utilization and capacity managementWork with leads to manage resource allocations across various projectsChargeback allocations to business unitsHelp leads with resource hiring, onboarding, and keeping resource allocations updatedTechnical Program ManagementKeep various program status updatedCoordinate and partner with internal leads and external leads to manage projectsParticipate and work with peers to provide project status, planning, prioritization, etc.Coordinate requirements, delivery schedules, milestone management, etc.Help leads to offload project management tasks including progress, creating required dashboards, organize and efficiently manage projectsHelp Operations and BAU team with planning and scheduling of jobsBusiness Program ManagementBe the initial point of engagement for new projects and manage project lifecycle from initiation to project closureManage project pipeline, coordinate with leads to identify current capacity and new resource capacity to take on new workCoordinate detailed requirements gatheringHelp coordinate data requirements gathering and onboarding of data across various initiatives e.g., location of data to be onboarded to EDH, required history, etc.Coordinate the Data adoption from Enterprise Data Hub (EDH)

Requirements:EEExperience in Insurance (Annuity, Life, Re-insurance) or Financial Industry nice to haveExtensive experience in Data Domain and related technologiesHands on SQL skills and ability to Query dataFamiliarity with Relational Databases (Redshift, SQL Server, Oracle)Familiarity with Cloud data technologies (AWS, Big Data, Cloudera Hadoop Platform) and related architectureFamiliarity and understanding of ETL technologies, Data Quality Management, data transformation, CRM/Sales data, Salesforce, and Data GovernanceAbility to analyse large data sets

  • ID: #43706782
  • State: New York New york city 10001 New york city USA
  • City: New york city
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2022-06-30
  • Deadline: 2022-08-28
  • Category: Et cetera