Our Ambassador will:Be carrying our Night Manager responsibilities in absence of the Night ManagerActively participate in weekly Front Office meetings, where possible, respecting the confidentiality of issues, which may be discussed formally or informally.Effective supervision of late guest arrivals and early departures ensuring that room allocations and check in/check out processes follow set procedures and are customer focused.Totally conversant PMS and balance procedures.Compile Night Audit day pack reports and documents in accordance with PCI Compliance, distributing to specific departments in a timely manner as required.Complete thorough audits of all daily revenue and postings, making the necessary adjustments to ensure accuracy of reporting.Collate paperwork for departures, including credit card and company charges to be forwarded to Accounts department.Programme wake up calls ensuring these are received. Order newspapers as necessary and deliver to rooms.Be aware of room availability and sensitively manage overbooking situations where late night relocation is required.Ensure that reservations details for in house-guests are recorded correctly, ie. room rates, dates of stay, authority to charge.Complete relevant computer tasks in relation to Night Audit functions, including posting room charges and daily room revenue.Assist in the preparation of Front Office monthly reports, commenting on key performance indicators.Ensure public areas are clean and well presented with regular monitoring.Effective liaison with the Reservations office to ensure accuracy in room allocation and maximising of yield.