REMOTE - Systems Sr Administrator - Windows/Active Directory

24 Mar 2024

Vacancy expired!

HelloSr Systems AdministratorREMOTE1 YearKey QualificationsUniversity degree or equivalent education and experience Minimum of 8 years domain experience Expertise in a large server environment (i.e. Windows, Unix, Linux, Mainframe) Recommended Certifications: VDI - CCA (Citrix), Windows - VMware (VCP) MCSE Cloud platform AWS Cloud Practitioner AssociateKey ResponsibilitiesResponsible for supporting the functionality and efficiency of one or more operating systems. Lead teams in the delivery of second and/or third level remote hardware and software/OS support services to clients to resolve product use and multi-product/platform problems and questions relating to enterprise systems, networks and application software, as well as desktop applications. Perform remote installation of applications to users and servers. Responsible for user administration, monitoring of servers, and monitoring antivirus updates. Perform daily checks on servers, analyze logs. Conduct performance tuning of servers. Conduct incident investigation. Conduct detailed troubleshooting of incidents and upgradation and provide technical solutions to a wide range of difficult problems. Resolve well defined incidents using documented procedures. Review change requests, execute complex changes, and prepare and execute changes per implementation plans. Perform root cause analysis for server crashes. Recommend corrections in current client environment. Coordinate critical customer issues as well as new product and/or system implementations. Relay alerts and situation status information to both client and Client management. Provide referrals and/or dispatches to other service providers to ensure that the client s service level and technical requirements are met. Prepare, approve, and coordinate the implementation of technical documentation and ensure that technical and customer documentation is current and complete. Suggest, develop and conduct user training, technical training and orientation. Initiate process improvements for internal and external customers. Lead teams on defined projects. Identify and perform a variety of independent analysis and problem resolution assignments. Define approaches and provide extensive business and/or technical expertise to attain objectives. Interact with clients in person or telephone.Thanks&Regards Srikanth Dhaggupati Ext 8977

  • ID: #49531088
  • State: New York Nyc 10001 Nyc USA
  • City: Nyc
  • Salary: BASED ON EXPERIENCE
  • Job type: Contract
  • Showed: 2023-03-24
  • Deadline: 2023-05-22
  • Category: Et cetera