Rent AdministratorPark House, 4275 Park Ave, Bronx, New York, United States of America Req #2479 Friday, April 26, 2024ABOUT US: - We believe that everyone deserves a home!Breaking Ground operates nearly 4,000 units of housing across New York City, along with housing in upstate New York and Connecticut. Supportive housing - affordable housing paired with services designed to help people maintain their homes for the long-term - is widely recognized as a proven and cost-effective solution to chronic homelessness.But we didn't stop at providing housing. Breaking Ground's programs and services help people experiencing street homelessness - especially those who have been on the streets the longest - to come indoors. Through our Street to Home outreach program and transitional housing resources, we help people get, and stay, on the path to a permanent home.Park House Located in the Bronx, Park House offers 248 units of permanent supportive housing to low-income New Yor kers , and chronically homeless individuals, including individuals with mental illness. Breaking Ground coordinates property management services. Rent Administrator The Rent Administrator is responsible for overseeing the rent collection process. They are responsible for responding to tenant questions and concerns about rent. The Rent Administrator also works closely with tenants and social services to ensure that rent is paid in full each month. Additionally, this position will work closely with the Finance department to maintain accurate and timely rent records for tenants and to develop effective strategies for addressing and solving tenant rent issues. The incumbent works closely with outside counsel and with a variety of subsidy agencies. The Rent Administrator is the primary point of contact for tenant rent subsidies. This position has a 35-hour work week. ESSENTIAL DUTIES:
Maintain accurate income and rent information in various databases
Prepare weekly reports of tenants’ rent status, reason for arrears, current court status, Public Assistance arrears, and contact made with the individual regarding rent issues
Prepare weekly reports following trends in general arrears issues and coordinating payment plans
Maintain a clear and comprehensive list of due dates for all tenants in payment plans, court stipulations, and which tenants, in owing unpaid rent, are not entitled to special services within the building
Meet with tenants to answer rent related issues
Collaborate with social services on tenants’ rent issues
Collaborate with Entitlements Specialist to follow up on payments or grants from outside organizations
Lead bi-weekly meetings with staff to communicate current arrears situations
Draft legal documents, including 14 Day Demand notices
Coordinate with maintenance department regarding additional repair or replacement charges
Complete, review, and track all subsidy and lease renewals
Oversee tenant rent changes, including those changes that affect rent subsidies
Provide residency letters for individuals, when applicable
Coordinate with outside counsel regarding non-payment legal action and make court appearances, when necessary
Review legal and subsidy bills for accuracy on a monthly basis
Perform other related duties as assigned
MINIMUM QUALIFICATIONS:
Bachelor’s or equivalent experience
Experience working with special needs individuals; Familiarity with rent, accounting, or banking preferred
Superior organization, analytical, and interpersonal skills; Ability to work with diverse populations; Ability to work independently and as part of a team; Ability to handle multiple high priority tasks simultaneously
Current and active New York Notary preferred
Proficiency with Microsoft Office suite
Strong proficiency with creating and maintaining spreadsheets & databases
Notary Public license preferred
As part of our continued efforts to maintain a safe workplace for employees and clients, and in compliance with the City of New York COVID-19 Safety Requirement Mandate, Breaking Ground strongly recommends all employees, interns, volunteers, and subcontractors to receive an FDA authorized and/or approved COVID-19 vaccination and provide a one-time verification of immunization as a condition of employment.
EOE/M/F/Vet/DisabledOther details
Pay Type Hourly
Min Hiring Rate $21.97
Max Hiring Rate $21.97
Apply Now
Park House, 4275 Park Ave, Bronx, New York, United States of America
Full-time