Senior Product Designer (Mailchimp)

OverviewMailchimp is the world’s largest marketing automation platform. More than 16 million people and businesses use Mailchimp to design and send 1 billion emails a day. We empower small businesses with a suite of powerful and easy-to-use email, marketing automation, and analytics tools that integrate with hundreds of popular applications and services.The Design team is made up of multi-disciplined designers, thinkers, explorers and tinkerers dedicated to solving problems for our customers. Our full-stack designers sit at the intersection of design, product management, and engineering working closely with product owners, engineering team leads, research, data science, marketing and editorial to arrive at elegant solutions for our users.We are seeking an experienced full-stack Senior Designer who is enthusiastic about creating elegant first time user experiences. The ideal candidate will have a deep understanding of the full product design process, from user research and problem definition to interaction design, visual design, and content design. This person will be responsible for leading the design of new products and features, from ideation to implementation. Designers at Mailchimp are always looking for ways to craft simplicity out of complex problems with an awareness of the market need, an obsession for detail, and an eye for sharp visual design. We look for a balanced curiosity for how things work, a dedication to bringing a shared vision to life, and a dream to grow in your design career.What you'll bring

Experience working and influencing in a CFX environment with product & engineers

Experience running research independently and translating insights into design solutions for consumer and/or commercial web & mobile application interfaces

Comfortable taking a first pass at writing copy with the support of Gen AI tools

Proven track record and a real passion for designing and delivering compelling user experiences with measurable results

Solid intuition and clear demonstration of UX fundamentals, visual design expertise, and tools used in interaction design

Experience building interface prototypes and a portfolio of examples

Ability to rapidly build and iterate on low and high-fidelity prototypes that conveys the design concept using the best and most appropriate tools and techniques, like Figma

Strong communication (written, verbal, and visual), influence, and persuasion skills

Ability to balance of customer, business, and shareholders needs and cross-functional partnership, collaboration, and decision making

Willingness to dig-in and understand the data and to leverage creative thinking and problem-solving skills

It’s a plus if you have:

Experience working in a 0-1 environment

Experience with systems and complex data

How you will lead

Lead the design of new products and features, translating research insights and data into elegant user experiences

Work closely with engineers and product managers to ensure that designs are feasible and meet customers needs

Continuously conduct user research and usability testing to validate designs

Stay up-to-date on the latest design trends and technologies specifically with regard to AI

Contribute to the vision and design strategy as well as partner with product management and user research to inform deliverables, shape future roadmap discussions and cultivate transparency

Craft interaction models, workflows, content models, screen designs, and visual details that help new customers realize the value of the Mailchimp platform

Collaborate with design peers and cross functional teams to build concept consensus

Clearly articulate and present concepts to senior product leadership

Maintain, guide, and push the boundaries of design systems and patterns

Actively participate in ideation, concept research with customers, development and design ideation

EOE AA M/F/Vet/Disability. Intuit will consider for employment qualified applicants with criminal histories in a manner consistent with requirements of local law.