Senior Supply Chain Analyst

Support the on-site 3PL Manager in managing Regional Hub operations in performance, quality assurance, and improvement. Track and report operational metrics, conduct work stream, throughput, and quality audits. Contribute extensively to process development, improvement, and sustainability initiatives.MAJOR DUTIES AND RESPONSIBILITIESActively and consistently supports all efforts to simplify and enhance the customer experience. Develop and implement 3PL dashboards (facility specific and network wide) and performance management reporting tools. Create and publish additional required materials to provide Onsite 3PL Manager, 3PL Director, and other designated stakeholders with site performance feedback, analysis of performance against key metrics, inventory position, and performance improvement initiatives. Communicate performance to the 3PL(s) and drive performance improvement plans. Support creation and distribution of materials that allow for performance and cost comparisons of 3PL operated facilities across the network – benchmark performance and communicate with 3PLs as applicable. Coordinate special initiatives and out-of-scope projects with 3PLs. Track and monitor various notifications from 3PL operated facilities to Charter (inbound notifications, outbound notifications, inventory reporting). Monitor work performance. Perform functional and specific audits of work performed for accuracy and quality, as well as compliance with stipulated guidelines. Assure quality products and processes by establishing and enforcing quality standards within Supply Chain extended organization and Charter’s Supplier Base.Monitor costs. Perform detailed reviews of invoicing submitted for work performed to insure integrity. Participate and assist in forecasting costs. Partner with Technical Operations, Product Engineering and Network Engineering to identify and resolve CPE Quality issues impacting Field Operations and/or the customer. Participate and assist in operational materials forecasting. Work with 3PL(s) and appropriate Charter functional areas on issue/discrepancy resolution, such as report discrepancies, new report requirements and/or reformatting and required systems access privileges /changes. Initiate Quarterly Business Reviews with Repair and CPE product test equipment vendors. Work with 3PL, affected parties and Freight team to resolve quantitative and qualitative issues with shipments from 3PL operated facilities to Charter facilities. Track OEM performance. Work with OEMs as required to resolve discrepancies, improve performance, and prevent recurring issues. Maintain issues and risk logs; drive open issues and risks to conclusion. Maintain Corrective Actions process documentation, ensure follow-up to sustained resolution.REQUIRED QUALIFICATIONSRequired Skills/Abilities and KnowledgeAbility to read, write, speak and understand English Demonstrated analytical skills, including extensive knowledge of MS Excel Ability to work independently and communicate clearly Ability to develop and deploy creative/original solutions to complex problems Ability to prioritize and organize effectively Superior knowledge of dashboards and reportingRequired EducationBachelor's degree, preferably with Supply Chain or related concentration, or equivalent training, education and experienceRequired Related Work Experience and Number of YearsWarehouse and/or reporting experience - 5+ Experience in a fast-paced, deadline-driven environmentPREFERRED QUALIFICATIONSPreferred Skills/Abilities and KnowledgePreferred EducationPreferred Related Work Experience and Number of YearsWORKING CONDITIONSWarehouse environment Exposure to dust, fluctuating indoor temperatures, and periodic high noise levelsPHYSICAL AND MENTAL REQUIREMENTSPhysical RequirementsMental RequirementsEOECharter Communications is an Equal Opportunity Employer - Minority/Female/Veteran/DisabilityFSC315 2023-21842 2023 Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensivepay and benefits (https://jobs.spectrum.com/compensation-and-benefits) package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.A qualified applicant’s criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.The pay for this position has a salary range of$67,100.00 to $107,300.00. The actual salary offer will carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.Get to Know UsCharter Communications is known in the United States by our Spectrum brands, including: Spectrum Internet®, TV, Mobile and Voice, Spectrum Networks, Spectrum Enterprise and Spectrum Reach. When you join us, you’re joining a strong community of more than 101,000 individuals working together to serve more than 32 million customers in 41 states and keep them connected to what matters most.Watch this video to learn more. (https://www.youtube.com/watch?v=N-HEOHIAU7Q) Who You Are Matters HereWe’re committed to growing a workforce that reflects our communities, and providing equal opportunities for employment and advancement. EOE, including disability/vets.Learn about our inclusive culture. (https://jobs.spectrum.com/inclusiveworkplace/)