Servicenow Architect

Responsible for the overall design, mapping of client requirements, assess current state (processes and tools), identify SNOW implementation solution options, define SNOW integration requirements and develop overall architecture and implementation plans.

• Lead solution scoping, design workshops
• Provide expert level support and technical mentoring during solution and design
• Have a deep, comprehensive knowledge of SNOW capabilities and constraints
• Recognize and develop opportunities to leverage SNOW as a platform
• As an SME deliver hands-on configuration, development and integration services and serve in a delivery assurance capacity for all SNOW related projects
• Support practice build efforts (IP and talent)
• Develop and present business case material for Sr. prospect and customer stakeholders
• Create and present tailored SNOW demos
• Scope and deliver PoC/PoV engagements with prospects
• Respond to RFPs
• Work with Sales in pre-sales and sales support activities
• Act as a SNOW SME at executive briefings/marketing events

• 11+ years in IT industry
• Deep SNOW experience is a must
• Accreditations across SNOW products
• Hands-on on SNOW
• Great communication & presentation skills
• Work on multiple initiatives and accounts at the same time
• Certified ITSM, ITOM, HRSD or any other IT specialization