Solution Engineer - Sales (Salesforce)

A Long Island-based manufacturing company is looking to add a new Solution Engineer - Sales (Salesforce) to their growing team.

• Acts as the enterprise-wide Salesforce.com functionality expert - able to identify opportunities for improvement via configuration and/or bolt on applications
• Works with business functions, such as Sales, Marketing, Finance and IT - to understand business strategy and define CRM and related technology system requirements to meet business objectives.
• Work as needed with external development and support team with experience leading both Waterfall and Agile projects improve the SDLC and train junior resources on best practices
• Support the Salesforce.com platform governance and related product councils to help extract business requirements, develop user stories, and prioritize solutions based on business value criteria
• Support a data-driven business culture by implementing sales performance and reporting solutions; work with peers to co-create and deliver on an enterprise analytics strategy
• Ensure adherence to IT Architecture principles and guidelines; lead the introduction of new technology initiatives with the Sales function as well as lead system upgrades
• Responsible for the development of platform SLAs and responsible for platform trainings

• 7+ years of experience and in-depth knowledge of Customer Relationship Management Systems (CRM) with mid-market or enterprise implementations required
• 7+ years of Salesforce configuration & development experience including workflow, process builder, Flow, APEX (classes, triggers and web services), Visual Force, Salesforce APIs, SOQL and Force.com
• 5+ years of progressive Sales Technology experience with at least 2 years in a Sales Systems lead role
• 2+ years of Salesforce Lightning experience
• Bachelor's Degree in Computer Science, Information Technology, or related discipline.
• Strong business analyst and project management experience
• General knowledge of all IT disciplines and technology platforms, such as ERP, Marketing Tech, Infrastructure and related areas
• Considerable knowledge of business theory, business processes, management, budgeting, and business office operations
• Solid problem solving and time management skills
• Great interpersonal skills
• Excellent communication skills (written and verbal)
• Strong attention to detail
• Highly organized

• 2 years of experience with Pardot, Salesforce Marketing Cloud, Salesforce Community
• Experience with Salesforce integrations with SAP, Sitecore, Workday, etc.
• Experience with private label manufacturing sales process
• Experience with Salesforce CPQ, CTI, PLM and Sales Enablement App Exchange solutions
• Experience with partnering to develop the maturity of the Sales operation