Sr. Associate, Product Management, Service Catalog

11 West 19th Street (22008), United States of America, New York, New YorkSr. Associate, Product Management, Service CatalogCapital One’s Card Decisioning Platforms are at the forefront of innovation in creating breakthrough capabilities in our lending ecosystem that benefits hundreds of millions of Americans and fuel growth company-wide. To maximize the leverage of our platforms, we are building a new world class customer success organization. We will be the bridge between our platform’s individual capabilities and the business units who leverage these capabilities to provide seamless end to end experiences to Capital One’s customers.We are seeking a Product manager who can work horizontally across platforms to build and manage a service/feature catalog. As a horizontal product manager, you will be a thought leader with a multidisciplinary mindset, sitting at the interface of business, technology and platforms. Through management of the service catalog you will drive transformation in our platform delivery to unlock a flywheel of value creation.Key Responsibilities Include:

Developing an end of end understanding of our decisioning platforms and surrounding ecosystems to anticipate how changes in one part of system interplay with the rest

Develop Service/Feature Catalog framework and strategy, scope of the work, personas, and strategy, capacity needs and the intent to be supported for the Service Catalog

Build Service/Feature Catalog MVP and long term roadmaps looking to deliver value along the way

Identify the end to end use cases to illustrate impacted areas and what use cases need to be tested when onboarding to a specific capability/feature

Partnering cross-functionally to provide strategic and tactical thought partnership to effectively drive results

Building relationships and collaborating with key stakeholders to ensure delivery of commitments

Understanding long term roadmaps and destination state across decisioning platforms and to ensure capabilities are well documented and understanding of when changes might be occurring

Ability to bridge the gap between business and technology, demonstrating equal adeptness at communicating & collaborating with both groups

Ability to provide our internal customers with full transparency into the overall delivery process, effort statuses, resourcing allocations, etc.

We’re looking for candidates who are:

Intellectually curious and show high level of comfort with ambiguity and complexity

Highly fungible and can operate in a rapidly changing environment with a sense of urgency in delivering outcomes

Comfortable at thinking big and connecting the dots to align our platform direction with strategic goals of our business segments

Exceptional at developing and nurturing relationships with internal customers and platform partners

Basic Qualifications:

Bachelor’s degree or military experience

At least 1 year of product management experience or at least 1 year of experience in product design, agile delivery, business analysis, data science, or software engineering

Preferred Qualifications:

Bachelor’s degree in computer science or engineering

1+ years translating business strategy or analysis into consumer facing digital products

1+ years of experience working on core product platforms powering digital experiences

1+ years working with cross functional teams as a product owner in an agile development process

At this time, Capital One will not sponsor a new applicant for employment authorization for this position.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City:$112,400 - $128,300 for Sr. Associate, Product ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.The minimum and maximum full-time annual salaries for this role are listed below, by location. Please note that this salary information is solely for candidates hired to perform work within one of these locations, and refers to the amount Capital One is willing to pay at the time of this posting. Salaries for part-time roles will be prorated based upon the agreed upon number of hours to be regularly worked.New York City (Hybrid On-Site): $112,400 - $128,300 for Sr. Associate, Product ManagementCandidates hired to work in other locations will be subject to the pay range associated with that location, and the actual annualized salary amount offered to any candidate at the time of hire will be reflected solely in the candidate’s offer letter.This role is also eligible to earn performance based incentive compensation, which may include cash bonus(es) and/or long term incentives (LTI). Incentives could be discretionary or non discretionary depending on the plan.Capital One offers a comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being. Learn more at the Capital One Careers website (https://www.capitalonecareers.com/benefits) . Eligibility varies based on full or part-time status, exempt or non-exempt status, and management level.No agencies please. Capital One is an Equal Opportunity Employer committed to diversity and inclusion in the workplace. All qualified applicants will receive consideration for employment without regard to sex, race, color, age, national origin, religion, physical and mental disability, genetic information, marital status, sexual orientation, gender identity/assignment, citizenship, pregnancy or maternity, protected veteran status, or any other status prohibited by applicable national, federal, state or local law. Capital One promotes a drug-free workplace. Capital One will consider for employment qualified applicants with a criminal history in a manner consistent with the requirements of applicable laws regarding criminal background inquiries, including, to the extent applicable, Article 23-A of the New York Correction Law; San Francisco, California Police Code Article 49, Sections 4901-4920; New York City’s Fair Chance Act; Philadelphia’s Fair Criminal Records Screening Act; and other applicable federal, state, and local laws and regulations regarding criminal background inquiries.If you have visited our website in search of information on employment opportunities or to apply for a position, and you require an accommodation, please contact Capital One Recruiting at 1-800-304-9102 or via email at RecruitingAccommodation@capitalone.com . All information you provide will be kept confidential and will be used only to the extent required to provide needed reasonable accommodations.For technical support or questions about Capital One's recruiting process, please send an email to Careers@capitalone.comCapital One does not provide, endorse nor guarantee and is not liable for third-party products, services, educational tools or other information available through this site.Capital One Financial is made up of several different entities. Please note that any position posted in Canada is for Capital One Canada, any position posted in the United Kingdom is for Capital One Europe and any position posted in the Philippines is for Capital One Philippines Service Corp. (COPSSC).