GENERAL PURPOSE:This position provides technical expertise in the design, implementation, management and ongoing support of cloud-based infrastructure, applications, and services that provide university-wide business services. Responsible for orchestration and automation. Uses automation tools, such as Ansible or Puppet, to ensure the quick deployment and management of cloud resources. Responsible for cloud solution design, deployment, backup, recovery, and operational support. Manages the performance, capacity, health, resilience, availability, costs and feature set lifecycles of cloud-based solutions. Troubleshoots and resolves issues that may arise in the environment, and implements proactive preventative measures to prevent repeat incidents. Ensures the cloud environment adheres to University standards and policies as well as industry best practices resulting in systems that are highly available, scalable, predictable, fault tolerant, and secure.JOB DUTIES AND RESPONSIBILITIES:
Independently completes proactive performance monitoring, analysis, alerting, reporting, and tuning. Independently completes proactive capacity analysis and provisions solutions. Completes maintenance activities. Completes incident and problem analysis, resolution, and follow-up to ensure platform stability. Implements and manages data backup, recovery, business continuity and disaster recovery solutions. Implements automation and orchestration solutions for cloud management.
Creates, reviews, and maintains technical documentation including solution designs and reference guides. Leads discussions of new cloud services, features and functionality that will help enhance the delivery of cloud services; engages vendors as appropriate. Creates required documentation to ensure conformance to University standards and procedures.
Prepares use case requirements, designs solutions, and deploys cloud-based infrastructure. Integrates on premise solutions with cloud solutions. Automates and deploys solutions hosted on both cloud services and on-premise infrastructure.
Shares best practices and is consultative during the design of cloud solutions throughout their life cycles (planning, development, testing and stabilization). Participates in the cloud governance process.
Maintains a knowledge of cloud technologies.
Other duties as assigned.QUALIFICATIONS:
Bachelor's degree in a related discipline, such as Computer Science, Business, Mathematics, Statistics, Science or Engineering required.
4 years of directly related experience required.
Equivalent combination of education and experience reqyured.
Experience with networking concepts such as TCP/IP, DNS, routing, firewalls, virtual private clouds (VPCs) and virtual private networks (VPNs) required.
Experience in system development life cycle, business analysis, project management, systems integration, software and SaaS development and the administration of service platforms, public/private cloud platforms, databases, and networks preferred.
Foundational knowledge of systems engineering concepts, including virtualization, storage, compute, and infrastructure resource management, and an understanding of security concepts, such as encryption, identity and access management, and cloud security policies required;
Deep and broad technical skills for service design and delivery, including infrastructure and application components required;
Excellent communication skills, including the ability to facilitate discussions required;
Ability to recognizes strategic business opportunities required;
Excellent organizational and analytical skills, adept at working in a team environment, ability to design and implement a project schedule, and ability to handle multiple priorities in a fast-moving environment required.
The University of Rochester is committed to fostering, cultivating, and preserving a culture of equity, diversity, and inclusion to advance the University’s mission to Learn, Discover, Heal, Create – and Make the World Ever Better. In support of our values and those of our society, the University is committed to not discriminating on the basis of age, color, disability, ethnicity, gender identity or expression, genetic information, marital status, military/veteran status, national origin, race, religion/creed, sex, sexual orientation, citizenship status, or any other status protected by law. This commitment extends to the administration of our policies, admissions, employment, access, and recruitment of candidates from underrepresented populations, veterans, and persons with disabilities consistent with these values and government contractor Affirmative Action obligations.How To ApplyAll applicants must apply online.EOE Minorities/Females/Protected Veterans/DisabledPay RangePay Range: $95,306 - $142,979 AnnuallyThe referenced pay range represents the minimum and maximum compensation for this job. Individual annual salaries/hourly rates will be set within the job’s compensation range, and will be determined by considering factors including, but not limited to, market data, education, experience, qualifications, expertise of the individual, and internal equity considerations.Apply for Job
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Location: Central Administration
Full/Part Time: Full-Time
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