Sr. ServiceNow Developer/Admin

Tekintel Inc
New york city, NY
30 Jun 2024

Vacancy expired!

Position: ServiceNow Developer/Admin

Location: Lower Manhattan, NY 10013

Duration: 6+ Months

Job Summary & Skills Desired:This person will be part of the ServiceNow Maintenance and Support team that will work with the functional team to develop solutions as well as doing the development work and configurations to implement the solutions in ServiceNow. The ServiceNow Administrator/Developer will support and develop in an expanding ServiceNow environment while developing and maintaining the technical requirements documentation and workflows for the solutions.

Duties:
  • Perform day-to-day administration of the ServiceNow platform
  • Maintain business services and configuration item relationships in ServiceNow
  • Maintain the integrity of the ServiceNow platform across production and non-production instances
  • Perform installation and testing of updates and new releases
  • Provide ServiceNow configuration and customization including, but not limited to form tailoring, workflow administration, report setup, data imports, LDAP integration, custom scripting, and third-party software integrations
  • Design and configure new applications and modules
  • Assist in troubleshooting patch/release management issues
  • Support translating business requirements into technical requirements and develop and maintain the technical requirement documents
  • Develop UI forms, fields, notifications, workflows, and JavaScript server/client code
  • Support creation of new service catalog requests and items with variables
  • Create, monitor, modify, and publish service catalog workflows with approvals
  • Create and use update sets to move configurations between production and non-production instances
  • Build and implement the requested system and functional changes, enhancements, and configurations needed
  • Implement new functionality as needed
  • Work directly with customers to resolve ServiceNow support incidents and problems
  • Review and reconcile license compliance report

Qualifications:
  • Minimum of 3 yrs. of administration/development experience on the ServiceNow platform
  • Must have ServiceNow implementation experience, including development, configuration, and administration in an enterprise environment
  • Advanced scripting of business rules, Access Control Lists (ACLs), workflow activities
  • Knowledgeable in ServiceNow best practices
  • Relational database expertise in relation to an enterprise software system (Oracle, MS SQL, MySQL)
  • Experience with ServiceNow integration using LDAP (Lightweight Directory Access Protocol), Active Directory, and Single Sign On
  • Proficient in development of workflows, custom web services, custom notifications, assessments, custom app
  • Experience developing on the ServiceNow platform including the creation and/or customization of the core applications such as Incident, Problem, Change, Service Request, Service Catalog
  • Strong knowledge of the ServiceNow data model and relationships
  • Good analytical and problem-solving skills
  • Excellent written and verbal communication skills
  • ITIL certification a plus
Thanks & Regards

Raj Adil Business Systems, Inc.
  • ID: #43710288
  • State: New York New york city 10113 New york city USA
  • City: New york city
  • Salary: Depends on Experience
  • Job type: Contract
  • Showed: 2022-06-30
  • Deadline: 2022-08-28
  • Category: Et cetera