Supervisor, Integrated Investment

Company DescriptionZenith is a full-service media agency with capabilities and expertise across all channels and disciplines. Zenith is part of Publicis Media, the #1 media buying network in the Americas and #2 globally. As “The ROI Agency,” Zenith’s expertise lies in driving real, tangible business outcomes, not just media metrics, that will have a measurable effect on our clients’ business. Every investment we make has an ROI mindset—not just for our clients, but for our agency at large. We’re focused on driving the maximum value for our people, our capabilities and our media investments for some of the world’s leading brands. Job DescriptionOverview:The Digital Investment Supervisor is responsible for supporting day-to-day investment operations for Digital Media across client teams. The Supervisor will work on a variety of accounts and will learn digital systems, data needs, media buy the structure and how to implement process improvements. The ability to problem-solve and work well with various internal and external teams is a critical aspect of this role.This role provides the opportunity to work on cross-agency projects that drive business goals (both for Starcom and our clients) and increase efficiency across the agency.Role Objectives:

Implement processes to improve the work required for linear buy management and digital buy management, including programmatic

Develop processes to ensure data integrity and implement across the account

Managing account billings and budgets

Develop a strong understanding of the systems used such as Mediaocean–Prisma digital buying tool, Ad Servers/Verification, DSPs, DMPs, and internal proprietary tools

Serve as escalation point for teams to help troubleshoot operational issues

Provide ideas and solutions for pain points/problems in processes; work alongside internal and external teams to develop best practices, enhancements, and tools to improve

Determine and activate how to deliver necessary data to teams for various reporting purposes

Interact with buying/planning groups in monitoring and producing weekly performance reports

Manage and maintain all files and records pertaining to client’s activities and billings

Maintain and produce required media results and management reports

Ensure all client deliverables are being met (timelines, goals, budgets, etc.)

Monitor performance of buys using current rating information. Secure makegoods and/or audience deficiency units for underdelivery

Contribute to post-analysis reports and audits

Track and manage all makegoods, ADUs, liability wipes etc. so that it's properly reported to the auditors

Manage and oversee the unification of the programmatic OTT buys and linear buys in order to deliver weekly communication goals

Track linear and digital deals and weekly weights to share with the client on a weekly basis

Maintain current knowledge of marketplace conditions through network meetings and trade publications

Share best practices and learn from other teams in Publicis to ensure consistency and best work product across The Groupe

Build and maintain strong relationships across multiple internal teams and leadership

Maintain relationships with vendors to ensure trust and confidence with our buying partners

Cultivate a team-focused mentality across the larger Investment team as well as other specialties across the account

Responsible for the management, development, and mentorship of Associates/Sr. Associates

Qualifications

Bachelor’s degree in marketing, advertising, communications, consumer insights or equivalent and 3+ years of related experience

Ability to work independently and collaboratively with diverse groups

Excellent verbal and written communication skills

Technical proficiency in Microsoft Office Suite with a heavy focus on Excel

Knowledge of agency billing process (client-side and/or vendor-side)

Knowledge of digital and linear planning and buying process with an understanding of various vendors, different cost methods, various reporting, and delivery validation

Strong quantitative skills, including analytical abilities and math proficiency

Willingness to learn and create solutions that challenge the status quo

Exceptional critical thinking and problem-solving abilities with the ability to think unconventionally in proposing solutions

A proven ability to multi-task and manage multiple projects effectively and work well under pressure to deliver high-quality work within tight deadlines

Strong attention to detail

Proven experience in effectively coaching and developing others

Knowledge of MBox and Prisma a plus

Knowledge of programmatic buying a plus

Additional InformationCompensation Range: $70,000 - $90,000 annually. This is the pay range the Company believes it will pay for this position at the time of this posting. Consistent with applicable law, compensation will be determined based on the skills, qualifications, and experience of the applicant along with the requirements of the position, and the Company reserves the right to modify this pay range at any time. For this role, the Company will offer medical coverage, dental, vision, disability, 401k, and paid time off. All your information will be kept confidential according to EEO guidelines.LI-Hybrid24-4708