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Reporting to the Associate Director, Systems, the Systems Administrator hasresponsibility for the effective and efficient operation of the serversand systems. The Systems Administrator helps develop, plan, and implementprojects and initiatives in the areas of systems operations and security. TheSystems Administrator serves as a technical resource and works with theInfrastructure Team and others to deliver stable, reliable, flexible systemsand services, and improves everyday tasks and operations that support allprocesses. The department is maturing its implementation of Agilepractices, GitOps, Infrastructure as code, Automation, Cloud-First approach,Kanban, etc in order to improve the way of working and remove toil.Server environment is a mixture of Windows and Linux systemsand this position will be responsible for servers of both types.The Systems Administrator must embrace the principles of workplace justice,diversity, and inclusion and apply them to day-to-day work.This position will be remote, though all staff members are expectedto reside within commuting distance to campus. The employee must beavailable to be on campus, commuting at their own expense, as necessary toprovide physical infrastructure support, attend meetings, training sessions,or similar events or occurrences.All remote work arrangements are revocable and may be discontinued at any time and for any reason. Position Summary InformationEssential Duties SummaryEnsure that hardware, software, applications, and services areprovisioned, monitored, and maintained in accordance withorganizational policies and procedures.Monitor, troubleshoot, and resolve incidents related to servers andapplications.Plan and recommend courses of action for upgrading hardware andsoftware. Research, test, and propose new systems, server technologies,processes that can improve our current environment.Respond to business-critical emergencies both during and afterbusiness hours.Develop and maintain positive working relationships with others in technology departments.Perform related duties as assigned
Knowledge, Skills, and AbilitiesProficient in the use of automation and configuration managementtools like Ansible and Jenkins.Strong experience scripting with Powershell, bash, and/or Python.Experience with using versioning control tools such as git.Experience with monitoring tools such as Icinga or Nagios.Familiarity with automated testing tools, such as Selenium.Experience with SAML and Oauth authentication.For Linux Systems Administrator: Experience with latest Red HatEnterprise Linux operating systems, BASH, and VMware vSphereFor Windows Systems Administrator: Experience with latest WindowsServer operating systems, Active Directory, Microsoft SQL Server,VMware vSphere, WSUS.Excellent troubleshooting and problem solving skills with attention todetail.Ability to deal with sensitive information with confidentiality and tact.Demonstrated ability to remain current with emerging technologiesand concepts that are necessary to administer systems.Ability to work both independently and in a collaborative teamenvironment.Adaptable and able to manage and incorporate change.Effective interpersonal, and communication skills, both verbal andwritten.Preferred Knowledge, Skills and Abilities:Experience with MFA tools.Experience using web services and APIs.Experience with cloud service providers, such as AWS, Google Cloud Platform and/orAzure.Experience with WorkdayExperience with cloud data integration tools, such as Snaplogic orMulesoft.Experience with some or all of the following: Infrastructure as code,DevOps, immutable servers, LeanIT, and Kanban.Required Qualification SummaryBachelor’s degree in Computer Science or a related technical field; orequivalent training and/or experience. Minimum two (2) years of experience in computer operations, systemsadministration, and user support.