Systems Analyst

23 Jun 2024

Vacancy expired!

Our client, one of the most prestigious Real Estate firms in NYC is looking for a Systems Analyst to work out of their NYC office on a 6-month CONTRACT-TO-HIRE basis. The hiring team would like to convert you into a full-time employee after the initial contract duration.The firm has developed, owned and managed more than 40 million square feet of office, residential, hotel and retail properties in NYC and is one of the largest commercial landlords in NYC.In this position, you will be a part of a small, lean team of 5 (Senior Engineer, Lead IT Support Engineer, Technical Analyst L1, and Systems Analyst) and will be providing level 1- level 3 support to all users in the company.

Responsibilities:
  • Provide Level 1 – Level 3 support for users on a wide range of hardware and software issues
  • Create/Manage user accounts in Active Directory and Microsoft 365 Admin Center
  • Set up and maintain hardware (Desktops, laptops, iPads, mobile devices, printers, AV systems and all other peripherals) with a periodic refresh
  • Work closely with other teams within the Technology Group on projects, system maintenance, etc.
  • Support and maintain Conference Rooms (UC Workspace)
  • Create and maintain Knowledge Base articles for both users and I.T. Personnel to assist with knowledge transfer

Qualifications:
  • Bachelor’s degree in computer science or related focus, or equivalent experience
  • Experience in Troubleshooting Microsoft Windows 10, Apple OS, iOS, and Android
  • Strong knowledge in Microsoft Windows Server
  • Strong knowledge in Active Directory/Azure AD
  • Ability to develop scripts to automate manual tasks
  • Ability to package software to be deployed to machines silently
  • Display strong project management skills completing assignments in a timely fashion