Tools Administrator - Systems Administrator III

Job Description: Role Overview -Manage, configure and maintain client eLearning and virtual learning technologies using advanced technical knowledge of back end processes, API's, and systems integrationsIndependently research learning trends and recommend and advocate for improvements in the existing platforms and emerging technologiesPlay a key role in collecting and interpreting learning data using sophisticated tools to recommend updates and enhancementsMonitor team processes, recommend, and implement best practices to automate or streamline workflows and foster efficiencyIndependently manage and administer virtual classroom platform and vendor relationships.Research and recommend virtual classroom implementation best practices and develop and document support proceduresManage virtual classroom calendar and scheduling working with internal facilitators and managersResearch and help create system technical requirements and documentationCoordinate with vendors and internal technology to orchestrate systems maintenance and upgradesProvide eLearning and virtual learning support to different segments of client agents as well as Development Manager populationMonitor performance of virtual classrooms, report on learning activity and analyze feedback to make recommendations for improvementsCreate and deploy new virtual classrooms in LMS using advanced knowledge of virtual learning practices Schedules, produces, and communicates attendance analytics for client Virtual Classrooms and webinars