Account Manager II

What your background should look like:

At TE, you will unleash your potential working with people from diverse backgrounds and industries to create a safer, sustainable, and more connected world.

Job Overview
TE Connectivity has an Inside Sales Representative (ISR) position available in the North America’s region within the Energy Business Unit (position based in Raleigh, NC), reporting to the Western Regional Sales Manager. Be the face and voice of TE to drive company growth by delivering an Extraordinary Customer Experience. This is achieved by proactively prospecting customers to align their needs with TE products. Inside Sales Representatives strive to make it easy to do business with TE and solve customer issues by delivering value/solutions to our small, medium and large customers (i.e. Distributors, Contractors, OEMs, End-Users). Work with the Outside Sales & Customer Care teams to identify and quote opportunities to generate new business and organic revenue growth. If you are passionate about serving customers, technically & commercially oriented and interested in working for a world leader in Connectivity, then the TE ISR position may be an ideal fit for you.

A Day in the Life

Assist Outside Sales teams in executing and achieving their territory and market business plans
Research accounts to identify key players and generate interest (generate reports for given territories) Source/Pipeline new sales opportunities via inbound leads, IIR, social media, outbound cold calls/emails, etc. Maintain a constantly expanding database of prospects for numerous industrial customer verticals (renewables, data centers, oil & gas, C&I, OEM, Mining, Rail etc)
Route qualified opportunities to Outside Sales team for further development and closure
Resolve internal and external technical support requests or issues related to product selection, application, specification, Installations, etc
Extensive interaction with external customers, TE stakeholders, customer care, product management, sales ops Travel as needed with Outside Sales team to support presentations and trade show activities. (once per quarter) Maintain a high level of product knowledge and application. Listen, understand, and convey customer requirements
Provide status of ongoing projects and future projects to management
Identify/communicate to sales/management potential customer needs and sales opportunities to sustain future growth
Perform basic product selection, d2d/project quotations, and review customer RFQs, BOMs and specifications Work in conjunction with TE customer care to ensure efficient handling of commercial processes for quotation, receipt of order, order entry, shipment and delivery status, and resolution of return requests and product quality issues

What your background should look like:

Bachelor’s Degree or Technical College Degree (e.g. Engineering / Business / Marketing / Sales)

3-5 years industry experience, preferably in commercial account management (inside sales, project mgmt, etc)

Customer service experience within a manufacturing, distribution (preferably electrical) or contractor company

Willingness and technical aptitude; understand and communicate an extensive product portfolio

Decision making ability; strong analytical and problem-solving skills. Demonstrate resourcefulness in a matrix reporting environment.

Ability to work within deadlines and challenging execution targets

Demonstrate the ability to maintain progress on multiple tasks, set priorities, and manage time effectively;

Team player, critical thinker, self-motivator and maintain a proactive positive attitude.