Administrative Assistant

Description We are offering a contract to hire employment opportunity for an Administrative Assistant to join our team in Durham, North Carolina. The role primarily focuses on providing administrative support and customer service, including data entry, email correspondence, and answering inbound calls. Responsibilities: Serve as the first point of contact for inbound calls, providing information and addressing inquiries Execute data entry tasks with high accuracy and attention to detail Maintain effective customer service, handling customer queries and complaints Schedule appointments and dispatch tasks as necessary Utilize Microsoft Suite (Excel, Outlook, PowerPoint, Word) for administrative tasks and communication Manage email correspondence, ensuring timely response and appropriate action Support other team members with administrative tasks as needed Handle both inbound and outbound calls as required Maintain accurate records of customer interactions Uphold standards of confidentiality and discretion when handling sensitive information. Requirements Proficient in Microsoft Office Suite (Word, Excel, Outlook, and PowerPoint) Experience with data entry tasks and maintaining databases Excellent customer service skills, with experience in managing inbound and outbound calls Ability to schedule appointments and manage calendars effectively Ability to handle email correspondence professionally and efficiently Experience in dispatching or coordinating tasks within a team Strong organizational skills and attention to detail Able to multitask and prioritize tasks in a fast-paced environment Exceptional verbal and written communication skills Proactive problem-solving abilities Experience in an administrative role is preferred. Robert Half is the world’s first and largest specialized talent solutions firm that connects highly qualified job seekers to opportunities at great companies. We offer contract, temporary and permanent placement solutions for finance and accounting, technology, marketing and creative, legal, and administrative and customer support roles.Robert Half works to put you in the best position to succeed. We provide access to top jobs, competitive compensation and benefits, and free online training. Stay on top of every opportunity - whenever you choose - even on the go. Download the Robert Half app (https://www.roberthalf.com/us/en/mobile-app) and get 1-tap apply, notifications of AI-matched jobs, and much more.All applicants applying for U.S. job openings must be legally authorized to work in the United States. Benefits are available to contract/temporary professionals, including medical, vision, dental, and life and disability insurance. Hired contract/temporary professionals are also eligible to enroll in our company 401(k) plan. Visit roberthalf.gobenefits.net for more information.© 2024 Robert Half. An Equal Opportunity Employer. M/F/Disability/Veterans. By clicking “Apply Now,” you’re agreeing to Robert Half’s Terms of Use (https://www.roberthalf.com/us/en/terms) .