Administrative Support Supervisor

Description Become part of an inclusive organization with over 40,000 diverse employees, whose mission is to improve the health and well-being of the unique communities we serve. Summary: This position provides direction and supervision to a large group of administrative specialists who assist multiple clinics and physicians. Supervisory responsibilities include staff selection, counseling, scheduling, and distributing workload. Employees in this class are considered experts within the area of assignment and provide assistance to both subordinates and other staff. Responsibilities: Ensures all staff are properly trained. Provides on-the-job training and identifies broader training needs that may be addressed with formal training for the unit.

Establishes departmental goals and objectives. Develops policies and procedures to accomplish objectives. Communicates new and changes to existing policies and procedures.

Establishes priorities within the unit supervised, establishes work schedules, organizes and directs the flow of work. Adjusts individual assignments to meet the needs of the unit

Provides input to departmental budget process and monitors to ensure fiscal accountability.May establish work unit operational budget

Resolves work problems utilizing operational, technical, and program knowledge. Serves as primary resource for employees with regard to problems, interpretation and application of policies and procedures

Reviews work of subordinates and productivity reports to ensure that the quality and quantity of work performed meets internally established goals for timeliness and to determine areas for improvement. Suggests and participates in quality improvement initiatives for the work unit and the department.

Other InformationOther information:Education Requirements: ● High School diploma or GED Licensure/Certification Requirements: ● No licensure or certification required. Professional Experience Requirements: ● Four (4) years of clerical or administrative experience ● If Bachelor's degree, two (2) years of clerical or administrative experience required ● If Associate's degree, three (3) years of clerical or administrative experience required Knowledge/Skills/and Abilities Requirements: Job DetailsLegal Employer: STATEEntity: UNC Faculty PhysiciansOrganization Unit: FP PAC operations pay Work Type: Full TimeStandard Hours Per Week: 40.00Work Schedule: Day JobLocation of Job: US:NC:Chapel HillExempt From Overtime: Exempt: NoREQNUMBER: 9999-INFOR-11470Diversity StatementThe UNC Health System and the UNC School of Medicine are committed to valuing all people throughout our organization, regardless of background, lifestyle, and culture. A diverse and inclusive work environment for staff and culturally appropriate care for our patients, are essential to fulfilling our UNC Health vision of improving the health of all North Carolinians.Equal Employment Opportunity

UNC Health is an equal opportunity employer. As such, UNC Health offers equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, age, genetic information, disability, sexual orientation, gender identity or political affiliation.To verify employment eligibility, UNC Health is committed to Form I-9 and the E-Verify process. Learn further E-Verify details in English or Spanish.UNC Health supports your right to work. View the Right to Work Statement in English or Spanish.