Behav Hlth/EAP Consultant II

Description SHIFT: Day JobSCHEDULE: Full-timeBe part of an extraordinary teamWe are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving high-performance culture that empowers you to make an impact?Job Descriptions: Schedule: Evenings and Weekends: 10-15% Shift Differentials & (Some holidays coverages)Location: RemotePrimary duties may include, but are not limited to:Supports Employee Assistance Program (EAP) service department by responding to initial customer contacts and request for services; receives client request, assesses situation, determines appropriate course of action.

Provides telephone support for crisis intervention, assessment, short term problem resolution and referral to appropriate provider(s).

Assesses members and assists them in accessing behavioral healthcare benefits available under their health plan.

Applies specialized knowledge in substance abuse, domestic abuse, grief counseling, workplace problems, and management consultation. Provides employer consultation to supervisors, managers, and Human Resources of the EAP contracted organization.

Utilization management, completing higher level of care authorization request for various plans to include, Medicaid, Medicare and Commercial MHSA benefits.

Review for medical appropriateness for psychiatric/substance abuse cases utilizing professional knowledge to apply specific Medically Necessary Criteria

Responsible for providing 24/7 Behavioral Health and Employee Assistance services to up to approximately 10 million lives. As a Behav Hlth/EAP Consultant II, the successful candidate will also be responsible for assessing individuals in crisis as part of our backup to our Crisis Team. During these calls, the Behav Hlth/EAP Consultant II will be responsible for assessing the individual, including areas of suicidal/homicidal behaviors, substance use, and intimate partner violence. The Behav Hlth/EAP Consultant II will provide in the moment support, de-escalation of the crisis, and seek to provide a safe intervention for the individual.

Qualifications Job Qualifications:Behav Hlth/EAP Consultant II:Requires minimum of 5 years of direct psychiatric and/or substance abuse experience and prior managed care experience; or any combination of education and experience, which would provide an equivalent background. Current unrestricted license such as (but not limited to) LPC (as allowed by applicable state laws), LCSW, LMFT, LMHC, or Licensed Professional Counselor, in applicable state(s) required. MA/MS preferred.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. The health of our associates and communities is a top priority for Anthem. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Anthem approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Anthem is able to reasonably accommodate. Anthem will also follow all relevant federal, state and local laws. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at careers.antheminc.com. Anthem is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, age, national origin, protected veteran status, disability status, sexual orientation, gender identity or expression, marital status, genetic information, or any other characteristic protected by law. Applicants who require accommodation to participate in the job application process may contact ability@icareerhelp.com for assistance.REQNUMBER: PS74638