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Software Guidance & Assistance, Inc., (SGA), is searching for an Business Analyst for a FULL TIME assignment with one of our premier Mortgage Insurance clients in Raleigh, NC.or Greensboro, NC ALL VISAS WELCOME. THIS IS NOT REMOTE The Business Systems Analyst III is responsible for collaborating with the digital product managers (DPM), business system owners, and users to capture the right business requests and accurately translating them to specifications that aid design, coding and testing of complex software and/or data warehouse applications within the organization . The incumbent performs a liaison function between the DPM, business users, software engineers and QA researchers for implementing software solutions to accurately realize business goals. Responsibilities :

  • Work with the business users and DPM to accurately capture all stakeholder requests and translate them into system specifications which typically include functional, non-functional, user interface, reports, and external interface specifications.
  • Work with software engineers to ensure that the engineering realization is in accordance with the business specification.
  • Work with the testers to ensure that all software components are tested adequately and Participates in Quality Assurance testing as the IT workload requires.
  • Provides guidance to stakeholders on devising effective and efficient approaches to achieve project and program goals.
  • Manages requirements risks by proactively tracking and communicating issues and devising methods to mitigating them.
  • Liaise with other project and program areas to coordinate interdependencies and resolve issues.
  • Analyzes, maps, and communicates current state and future state business processes.
  • Supports business units in the resolution of in-depth user questions and issues.
  • Maintains a working knowledge of new technology and business analysis standards & practices.
  • Collaborates with IT administration to define and develop documentation & business analysis artifact standards, guidelines, processes, and templates.
Required Skills:
  • Advanced knowledge of Mortgage Insurance business domain assigned software business systems and/or data warehouse applications.
  • In depth knowledge of business analysis processes, techniques, and work products.
  • Understanding of experience with user experience design for web applications.
  • Advanced knowledge and understanding of computer software development, computer terminology, and software applications.
  • Experience in Agile software development processes
  • Excellent analytical, problem solving and organizational skills.
  • Excellent interpersonal and communication skills to effectively collaborate and convey information to business owners and software engineers and testers.
  • Thorough customer service skills to provide end user/business owner systems support on high level issues.
Preferred Skills:
  • Good understanding of REST APIs, swagger UI, API Mocking, creating Open API Specs based on API requirements.
  • Experience in creating mock UIs for Web applications using tools like balsamiq.
  • Experience in creating Sprint reports like burn down charts, Release documentation, Story grooming in agile tools like JIRA.
  • Work with Product Owner on need basis to perform the Postproduction Deployment Validation to provide deployment sign off.
  • Experience in creating GitHub Markdown text to create Documents/Wiki pages/process flows for the product on the Github Repositories.
  • Basic understanding of SQL and writing simple SQL queries to validate the Database contents.
SGA is a technology and resource solutions provider driven to stand out. We are a women-owned business. Our mission: to solve big IT problems with a more personal, boutique approach. Each year, we match consultants like you to more than 1,000 engagements. When we say let's work better together, we mean it. You'll join a diverse team built on these core values: customer service, employee development, and quality and integrity in everything we do. Be yourself, love what you do and find your passion at work. Please find us at https://sgainc.com . EEO Employer: Race, Color, Sex, Sexual Orientation, Gender Identity, Religion, National Origin, Disability, Veteran Status, Age, Marital Status, Pregnancy, Genetic Information, or Other Legally Protected Status.