Business Process Optimization Manager (Hybrid)

Piper Companies is currently searching for a Business Process Optimization Manager to work as a full time employee for one of the largest independent suppliers of tires to the replacement tire market.

• Lead process transformation projects within Financial Shared Services, partnering with both inhouse and delivery teams.
• Analyze existing workflows and assist in the design to transform workflows to ensure high quality, efficient, standardized processes.
• Periodically benchmark existing processes against best-in-class finance functions.
• Define and evaluate operational problems and recommend solutions in close partnership with key internal stakeholders, including program managers, analytics managers and site operations and support.
• Analyze work streams and data trends to identify issues. Raise issues identified and provide leadership with recommendations to improve operations.
• Contribute as part of the team responsible for implementing business process management practices throughout Shared Services.
• Develop & update process documentation, work instructions and other tools to support execution .
• Engage with IT and cross functional business teams, developing strong communication and establishing effective relationships with a focus on internal customer service and external partnering.
• Responsible for overseeing integration activities related to finance data systems, financial reporting, and management information. Apply analytical skills to manipulate and analyze data to inform process development and improvement.

• Proven success in leading high-performing teams, achieving results through collaboration with multiple business functions, and being a strong team player.
• Exceptional ability to analyze data and utilize it to facilitate sound business decisions.
• Strong familiarity with change management and creative independent problem solving.
• Knowledge of how to analyze data and present findings in an easily understandable manner.
• Demonstrated ability to collaborate and work effectively with cross-functional teams, as well as specific experience with finance projects, processes, transformations, and systems.
• Demonstrate management range, including being a broad, strategic leader, but also staying close to the details.
• Ability to recognize and diagnose obstacles to performance and productivity.
• Proficient at collecting performance measurements, creating dashboards and monitoring on-going performance.
• Experience facing situations that are unstructured and require original approaches to enable decision making and execution.
• Experience with process improvement (Lean, TQM or other) , process digitization, data management and systems implementations .

• 5 + years of demonstrable experience in business process improvement . Experience working with Global Finance teams and with Global Shared Services partner preferred.
• Bachelor's Degree in Business, Engineering, Mathematics, or related field .
• Knowledge of process improvement methodologies and techniques.
• Proficient in Microsoft Excel and PowerPoint, as well as process mapping software . Working experience with Oracle and industry standard finance and accounting tools is a plus.