Business Support Manager -Workforce Governance

15 Aug 2024

Vacancy expired!

Job Description:

Position Summary

• Operational management and governance of flex workforce for large CIO group

• Partner with different teams around transformational initiatives

• Continuous focus on operational excellence of the end to end processes of existing programs

• Drive program analytics and overall performance with vendors, including relationship management

• Report and analyze program data and overall performance with teams, vendors, and partners

• May work with vendor partners to ensure onboardings, offboardings, and other policies are enforced

• May need to ensure proper governance is placed when processing change orders, invoices, job postings, and work orders

• Responsible for effectively working with partner organizations, such as GDCE, HR and Finance, to order to drive program progression and serve as a SPOC for CIO teams

• May need to collect, organize, analyze, and disseminate significant amounts of information with attention to detail and accuracy; present findings to senior management

Required Skills

• Strong interpersonal and communication skills to interact with peers and partners

• Advanced Microsoft Excel skills with ability to use functions like v-lookup, pivot tables, charts

• Ability to influence and drive continuous process improvement

• Strong business partnering experience / skills including the ability to interact, communicate, and influence at all levels of the organization

• Highly analytical thinking along with ability to create reports

• Ability to adjust rapidly to changing demands and priorities

• Demonstrated ability to make timely and accurate decisions

• Be able to navigate vertically and horizontally

• Excellent organization skills

• Ability to prioritize and handle multiple tasks while balancing risk and reward

• Executive presentation experience and strong verbal/written communication

Desired Skills

• Preferred experience with Global Resource management, IT Contract labor program governance

• Knowledge of IT Contract management lifecycle

• Business Support Manager and/or Risk management experience

• Experience working with partners and teammates across time zones and countries

• Experience working with Finance, especially in technology finance and initiative planning

• Change and conflict management skills, ability to influence and negotiate with others

• Ability to build trusted relationships with business partners, team members and managers

Shift:1st shift (United States of America)

Hours Per Week:40

Learn more about this role

  • ID: #44890708
  • State: North Carolina Charlotte 28201 Charlotte USA
  • City: Charlotte
  • Salary: USD TBD TBD
  • Job type: Permanent
  • Showed: 2022-08-15
  • Deadline: 2022-10-13
  • Category: Et cetera