Concord IDS Analyst (MES )

At Lilly, we unite caring with discovery to make life better for people around the world. We are a global healthcare leader headquartered in Indianapolis, Indiana. Our 35,000 employees around the world work to discover and bring life-changing medicines to those who need them, improve the understanding and management of disease, and give back to our communities through philanthropy and volunteerism. We give our best effort to our work, and we put people first. We're looking for people who are determined to make life better for people around the world.

• Be an expert and resource in the business use of Manufacturing Execution System (MES) applications
• Accurately translate business processes, which may span multiple areas, into technical terms, and vice versa
• Leverage knowledge and communication of/with the business to create or update electronic execution tickets.
• Build and maintain awareness and knowledge of regulatory, legal, or quality requirements impacting the business areas, and ensure that solution requirements comply
• Assist the Global next generation MES team and third parties in the validation of the MES System during the deployment of the application in the site.

• Lead the delivery and support of digital solutions and electronic tickets from the site perspective.

• Work with the business to identify and capture new opportunities, improve processes, and optimize the value IDS can provide
• Work with the business to define changes to our manufacturing process that have an impact into our electronic tickets and make the appropriate changes
• Manage the manufacturing area agenda and workload to ensure correct delivery and prioritization
• Effectively influence the business to drive value and to implement the appropriate digital solutions, and challenge different levels of the organization
• Provide status reporting and manage issue escalations
• Produce and maintain local project and validation documentation
• Ensure systems remain in a validated state and manage their lifecycle through releases, recapitalization, and retirement
• Ensure the incident, problem, configuration, and change/release management are all accomplished in alignment with and understanding of business need

• Bachelor of Science degree in IT, Chemistry, Pharmacy, Science, Engineering, or related field
• At least 3 years of relevant work experience in information technology, engineering, business support or related areas
• Previous experience working with a MES in GMP setting.
• Ability to effectively communicate with business stakeholders and IDS subject matter experts, understanding and speaking the language of both
• Position is located in Concord, North Carolina
• FTE, 10% -15% Traveling and occasional off hours and weekend work is expected.

• Prior work experience working in pharma or other GMP setting
• Prior experience working in information security and/or cyber security
• Demonstrated ability to influence without authority
• Strong working knowledge of technical tools (i.e., Tableau, PowerBI, Denodo, SQL, etc.)
• Solid knowledge of Computer System Validation process
• Demonstrated ability to analyze, anticipate, and resolve complex issues (technical, operational, or business-related) through sound problem-solving skills
• Effectively prioritize and escalate issues
• Demonstrated learning agilityand curiosity
• Demonstrated ability to understand manufacturing business processes and convert into IT requirements/solutions
• Demonstrated ability to evaluate, facilitate, and drive towards risk-based decision making
• Desire and ability to communicate using a variety of methods in diverse forums
• Strong account management skills, including research, listening, effective communication and presentation