Customer Service Assistant

Job DescriptionWe are seeking a Customer Service Assistant to provide exceptional support to our clients and ensure a seamless experience. You’ll serve as the first point of contact for inquiries, offer guidance, and help maintain strong relationships with our customer base.ResponsibilitiesRespond to client inquiries via phone, email, and in person with professionalism and courtesy.Assist clients with their property-related concerns and direct them to appropriate resources.Maintain accurate records of client interactions and transactions.Collaborate with internal teams to resolve customer issues efficiently.Contribute to improving customer satisfaction by identifying trends and suggesting solutions.Support the organization in managing customer appointments and schedules.