Customer Service Manager

JoinSouthern Shade Tree Co, a leading full-service landscaping and tree service provider with over 50 years of experience in exceeding client expectations in the Carolinas. We are currently seeking an experiencedCustomer Service Managerto direct, organize, and control project activities in our Production Division. As a company, we are committed to our core values of integrity, motivation, professionalism, accountability, communication, and teamwork. We offer a competitive salary, a company vehicle, and a company cell phone.The Customer Service Manager is responsible for items that come in after the initial installation is completed. They will work with Builder Field Managers, Customer Service Managers, and Warranty Managers. Duties include, but not limited to are:· Site visits, text, emails or calls from our Customers about issues that happen after the initial installation.· Scheduling crews to do repairs· Ordering materials to complete the jobs· Sending customers quotes to do repairs· Working hand in hand with Director of Customer Service to upload tickets in Builder Trend· Visiting sites to ensure repairs were made to our quality· Position is 80% in the Field and 20% in the Office Apply now in 2 minutes! Powered by