Customer Service Officer

Job Description:

Property Soar is seeking a dedicated Customer Service Officer to join our dynamic team. This role is crucial in maintaining excellent client relationships, addressing inquiries promptly, and ensuring a seamless customer experience. The ideal candidate will be detail-oriented, proactive, and committed to delivering outstanding service.Responsibilities:Handle incoming customer inquiries via phone and email with professionalism and efficiency.Resolve client issues promptly and escalate when necessary.Maintain accurate records of customer interactions and transactions.Collaborate with internal teams to improve service delivery and customer satisfaction.Provide clients with detailed information about our services and processes.