Customer Service Representative job vacancy

Vacancy expired!

Urgent hiring Direct offer

Position Details:

Client: Fortune 500 (Banking Giant)

Role: Customer Service Representative

Project Location: Charlotte, NC

Project Duration: 3 Months (Possibility of Extension)

Job Description:

Customer contact is made through inbound and/or outbound calling to complete investigation. May also involve contacting third parties for research.
May utilize strong communication (verbal and written) skills to establish rapport with customer to de-escalate difficult and sensitive information as a part of resolving a claim.
Mitigate risk by effectively authenticating the identity of customers to prevent further fraudulent activity.

TO SET UP INTERVIEW PLEASE CONTACT BELOW:

Samiksha Bagde

Email:

Phone:

Communication,Call center ,Calls handling,Inbound,outbound