Desktop Support Analyst

Description:This local Health Care System is a not-for-profit medical system owned by the State of North Carolina. This healthcare client is one of the biggest hospital systems in the Carolinas. They currently are made up of 9 hospitals across the state of NC from Asheville to Goldsboro. Two consultants are needed to join the Desktop Support teamThey'll be doing break/fix tickets and service requests 75% of the time, and 25% of the time they will be supporting projects. Some projects could include collapsing domains, imaging and rolling out machines for Windows 10. They will also be spending some time supporting asset management.Some of the break fix issues could be related to PCs, Printers and other peripheral devices (connectivity), why applications aren't running, putting machines into AD.They use Bomgar to do remote support, they have desktops and VDI. Vocera Support for their Voice Environment, and Empravada Badge Access. Citrix environment, some basic EPIC support as well.This Manager has a strong passion for healthcare IT as he crew up with parents in the medical field.Attitude, aptitude and a desire to make a difference in a healthcare setting are key for success in this role. It is a long-term rolling contract with the potential to go FTE after 6 months. Are you comfortable working in an onsite setting wearing PPE?If offered, this role will require drug, background and vaccines, is this something you are comfortable with?Skills:Desktop, Windows, PeripheralTop Skills Details:Desktop, Windows, Peripheral, Ticketing System, Hardware and Software troubleshoot. Additional Skills & Qualifications:Need to have a strong customer service background .Integrity and attitude are most important for this manager.Experience Level:1 year True Desktop About TEKsystems: We're partners in transformation. We help clients activate ideas and solutions to take advantage of a new world of opportunity. We are a team of 80,000 strong, working with over 6,000 clients, including 80% of the Fortune 500, across North America, Europe and Asia. As an industry leader in Full-Stack Technology Services, Talent Services, and real-world application, we work with progressive leaders to drive change. That's the power of true partnership. TEKsystems is an Allegis Group company. The company is an equal opportunity employer and will consider all applications without regards to race, sex, age, color, religion, national origin, veteran status, disability, sexual orientation, gender identity, genetic information or any characteristic protected by law.We are an equal opportunity employers and will consider all applications without regard to race, genetic information, sex, age, color, religion, national origin, veteran status, disability or any other characteristic protected by law. To view the EEO is the law poster click here. Applicants with disabilities that require an accommodation or assistance a position, please call 888-472-3411 or email mpowers@teksystems.com. This is a dedicated line designed exclusively to assist job seekers whose disability prevents them from being able to apply online. Messages left for other purposes will not receive a response.